Assistant Groups, Conference and Events Sales Manager

Hilton Worldwide, Inc.; Leeds; On-site; GBP 29,000 - 34,000; Full time

Job summary

A distinguished hotel chain is seeking an Assistant Groups, Conference and Events Sales Manager to support the sales office in Leeds. The role involves driving results through managing enquiries and maximizing sales opportunities. The ideal candidate will possess strong leadership and analytical skills, alongside a proven ability to motivate a team. A yearly salary of £29,000 plus OTE of £2,000 is offered, along with various employee benefits including personal development programmes and holiday entitlements.

Benefits

Yearly salary of £29,000 plus OTE of £2,000

Free meals when on duty

Personal Development programmes

Team Member Travel Program

Holiday: 28 days including bank holidays

Qualifications

• Demonstrated relevant previous experience in a function in the hotel/leisure sector.
• Strong leadership skills to effectively manage and motivate the team.
• Excellent organizational and planning skills.

Responsibilities

• Support the GC&E Manager and the department strategy to drive revenue.
• Work with the GC&E Manager and Commercial Director to develop strategy.
• Manage and develop the Group, Conference, and Events (GCE) Sales Team.

Skills

Leadership skills

Analytical skills

Selling capability

Organizational skills

Ability to work under pressure

Job description

Overview

Assistant Groups, Conference and Events Sales Manager (HOT0BYMV) – Hilton Leeds City Hotel, Neville Street, Leeds LS1 4BX.

Assistant Groups, Conference and Events Sales Manager will support and manage the Groups, Conference and Events Sales office and team to drive results and actively convert customer enquiries into confirmed sales.

What will I be doing?

As Assistant Group, Conference, and Events (GCE) Sales Manager, you will support and manage the Groups, Conference and Events Sales office and team to drive results and actively convert customer enquiries into confirmed sales. The Assistant GCE Sales Manager will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Support the GC&E Manager and the department strategy to drive revenue, conversion and team performance.
• Work with the GC&E Manager and Commercial Director to develop strategy and plans to drive the business forward and maximise sales.
• Support and be accountable for the Group, Conference and Event department, in the absence of the GC&E Manager.
• Maximise all Group, Conference, and Event revenue opportunities.
• Work with the GC&E Manager to review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets.
• Contribute to the selling strategy of the hotel, and manage the department's adherence to achieving that strategy.
• Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market.
• Manage key bookings and clients effectively.
• Ensure the Group, Conference, and Events (GCE) Sales Team Members are developed effectively within the department and generate a culture of high-quality standards for relationship building, customer service, selling techniques, and billing and processing contracts.
• Manage and develop the Group, Conference, and Events (GCE) Sales Team to ensure career progression and effective succession planning within the hotel and company.
• Support GC&E Manager in regular check-ins and reviews with Group, Conference, and Events (GCE) Sales Team.
• Take part in and contribute to hotel promotional activities and sales events.
• Collaborate with other operational departments to allow a smooth transition from the planning process to the execution.
• Gain a relationship between the Meeting Simplified team to drive and convert the smaller meeting business.
• Have a key involvement with the hotel's social media platform to drive and promote the hotel in general.

What are we looking for?

An Assistant Group, Conference and Events Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should demonstrate the following attributes:

• Demonstrated relevant previous experience in a function in the hotel/leisure sector.
• Strong leadership skills to effectively manage and motivate the team to achieve high levels of performance and exceed targets.
• Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges.
• Excellent selling capability and an ability and desire to coach selling techniques to their team.
• Excellent organisational and planning skills.
• Power to delegate to provide progression in team.
• Accountable and resilient.
• Ability to work under pressure.
• Flexibility to respond to a range of different work situations.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Demonstrated previous managerial or supervisory experience in a Reservations and/or Conference and Events Sales function in the hotel/leisure sector.
• Knowledge of the hotel property management systems and local market.

Rewards and Benefits

• Yearly salary of £29,000 with OTE of £2,000 plus against targets
• Free and healthy meals when on duty
• Grow your Career – Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Guest Experience Day after successfully passing probation
• Modern and inclusive Team Member’s area

Notes: Listings may include additional details relevant to Hilton standards and local requirements. All text here reflects the information provided in the job description.