Assistant GM: Lead a Fast-Paced, Growth-Driven Restaurant

wagamama ltd; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Annual bonus up to £3,000

Share of tips

50% off for friends & family

Free meals on shift

Earned pay access (Wagestream)

12 weeks parental pay (approx)

Discounts across TRG brands

Job summary

wagamama is looking for an assistant general manager to bring calm in the chaos, lead with empathy, and help the team thrive in a fast-paced London restaurant. You’ll work closely with the general manager to keep service smooth, energised, and connected with guests.

You’ll coach, support, and develop your team, jumping into service to solve problems quickly and elevate daily performance. This full-time role offers growth and involvement across the brand.

Qualifications

• Lead with empathy and build a connected team
• Coach staff to grow and hit targets
• Solve problems fast during service
• Guide restaurant operations with calm leadership

Responsibilities

• Work shoulder-to-shoulder with the general manager to run a vibrant, high-performing restaurant
• Help your team feel seen, supported, and proud of what they do
• Jump into service, solve problems fast, and keep energy high
• Coach your team to grow, not just hit targets
• Think with a kaizen mindset—spot improvements and make them happen

Skills

Leadership

Empathy

Coaching

Problem solving

Kaizen mindset

Team building

Restaurant operations

Job description

wagamama is looking for an assistant general manager to bring calm in the chaos, lead with empathy, and help the team thrive in a fast-paced London restaurant. You’ll work closely with the general manager to keep service smooth, energised, and connected with guests.

You’ll coach, support, and develop your team, jumping into service to solve problems quickly and elevate daily performance. This full-time role offers growth and involvement across the brand.