Assistant General Manager - Kissing Gate

SSP Group; Liverpool; On-site; GBP 80,000 - 100,000; Full time

Job summary

A global food travel expert is seeking an Assistant General Manager for their location at Liverpool Airport. The role involves delivering exceptional customer service and operational excellence in a fast-paced environment. Candidates should have leadership experience and be passionate about providing outstanding service. This position offers a competitive salary along with various employee benefits including discounts and development opportunities.

Benefits

Colleague discount - up to 50%

75% colleague discount when on shift

Friends & Family discount 20%

Help at Hand - access to digital GPs

Wellbeing support

Life assurance

Apprenticeships and ongoing development opportunities

Share incentive plan (SIP)

Qualifications

• Proven experience as an Assistant General Manager or similar leadership role.
• Background in fast-paced, high-volume environments.
• Strong people and communication skills.

Responsibilities

• Support your manager and team to deliver exceptional customer service.
• Ensure operational excellence.
• Make a difference every day.

Skills

Leadership

Customer Service

Communication

Time Management

Job description

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Assistant General Manager - Kissing Gate, Liverpool

Client:

SSP Group

Location:

Liverpool, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

6342273a01cc

Job Views:

4

Posted:

12.08.2025

Expiry Date:

26.09.2025

Job Description:

About the Role

Assistant General Manager – Kissing Gate Liverpool Airport

If you're passionate about food and travel, you've come to the right place. We are the global food travel experts, offering a variety of delicious options for travelers passing through airports, train stations, or on the go.

As Assistant General Manager, you'll be rewarded with a competitive salary and enjoy:

• Colleague discount - up to 50%
• 75% colleague discount when on shift
• Friends & Family discount 20% (T&C apply, does not apply to all brands)
• Help at Hand - access to digital GPs, 24/7 helpline for you & family
• Wellbeing support through Retail Trust and family-friendly leave
• Variety of networks to support you, including Neurodiversity, LGBTQ, and more
• Life assurance
• Apprenticeships and ongoing development opportunities
• Share incentive plan (SIP)

In this role, you'll support your manager and team to deliver exceptional customer service and operational excellence, making a difference every day.

What we are looking for in an Assistant General Manager:

• Proven experience as an Assistant General Manager or similar leadership role
• Background in fast-paced, high-volume environments
• A hands-on leader with strong people and communication skills
• Passionate about delivering exceptional service and results

Please note that Liverpool Airport is a secure environment. If successful, you will need to provide references covering the last 5 years and undergo a criminal record check to comply with airport regulations.

SSP is proud to be an equal-opportunity employer, committed to recruiting and retaining talented individuals from diverse backgrounds, skills, and perspectives.

Start the best part of your journey with us!