Assistant General Manager - Kissing Gate

SSP UK & Ireland; Liverpool; On-site; GBP 34,000; Full time

Job summary

A leading company in food travel is looking for an Assistant General Manager at Liverpool Airport. The successful candidate will support operational excellence and provide exceptional customer service in a dynamic environment. With a strong emphasis on leadership and communication skills, this role offers competitive compensation and numerous employee benefits including discounts and well-being support.

Benefits

Colleague discount - up to 50%

75% colleague discount when on shift

Friends & Family discount 20%

Flexible working

Management bonus scheme

Access to digital GPs, 24/7 helpline

Wellbeing support

Life assurance

Ongoing development opportunities

Share incentive plan

Qualifications

• Proven experience as an Assistant General Manager or similar role.
• Background in fast-paced, high-volume environments.
• A hands-on leader with strong people skills.

Responsibilities

• Support the manager and team in delivering exceptional customer service.
• Ensure operational excellence in a busy environment.
• Manage and develop the team to meet targets.

Skills

Leadership

Communication

Customer Service

Job description

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About The Role

Assistant General Manager – Kissing Gate Liverpool Airport

If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.

About The Role

Assistant General Manager – Kissing Gate Liverpool Airport

If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.

We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.

As Assistant General Manager, you'll be rewarded with a competitive salary of £ and enjoy:

• Colleague discount - up to 50%
• 75% colleague discount when on shift
• Friends & Family discount 20% (T&C apply does not apply to all brands)
• Flexible working
• Management bonus scheme
• Help at Hand - which includes access to digital GPs, 24/7 helpline for you & family
• Wellbeing support through Retail Trust and family-friendly leave
• Variety of networks to support you, Neurodiversity, LGBTQ and many more
• Life assurance
• Apprenticeships and ongoing development opportunities
• Share incentive plan (SIP)
  
  

With us, you'll be able to make a difference every day, as you support your manager and team to deliver exceptional customer service and operational excellence.

What we are looking for in an Assistant General Manager:

• Proven experience as an Assistant General Manager or similar leadership role
• Background in fast-paced, high-volume environments
• A hands-on leader with strong people and communication skills
• Passionate about delivering exceptional service and results
  
  

Please note that Liverpool Airport is a secure environment, if successful you will have to provide references to cover the last 5 years and undergo a criminal record check to comply with airport regulations.

SSP are proud to be an equal-opportunity employer that seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

Start the best part of your journey with us!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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