Assistant General Manager - Haywards Heath

Cote Brasserie; Haywards Heath; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Meals on duty

Family discount

Tronc eligible

Job summary

Côte Brasserie in Haywards Heath, United Kingdom, is seeking an Assistant General Manager to work with the General Manager to oversee daily restaurant operations and maintain exceptional service standards. You will lead the front-of-house team, manage rotas and labour costs, train staff, and collaborate with kitchen and bar teams to ensure smooth service, high presentation, and guest satisfaction.

This full-time role offers a competitive hourly rate, 40 hours per week, and performance-based

Qualifications

• Experience in supervisory or management role within a high-volume restaurant or brasserie.
• Strong leadership and communication skills.
• Passion for hospitality, food and wine.
• Excellent attention to detail and organisational skills.

Responsibilities

• Lead and motivate the front-of-house team to deliver exceptional guest experiences.
• Ensure service standards reflect the quality and style of a classic French brasserie.
• Assist with training the team, developing them internally and managing performance.
• Help manage rotas, labour costs, and operational efficiency.
• Maintain high standards of cleanliness, presentation, and compliance.
• Work closely with kitchen and bar teams to ensure smooth service.
• Handle guest feedback professionally and resolve issues promptly.

Skills

Front-of-house leadership

Team motivation

Training & development

Rota planning

Labour cost management

Operational efficiency

Guest experience

Guest feedback handling

Attention to detail

Organisational skills

Job description

As Assistant General Manager, you will work closely with the General Manager to oversee the daily operations of the restaurant. You will help ensure exceptional service standards, maintain operational efficiency, and create a welcoming atmosphere for our guests.

What you'll do

• Lead and motivate the front-of-house team to deliver exceptional guest experiences
• Ensure service standards reflect the quality and style of a classic French brasserie
• Assist with training your team members, developing them internally and managing performance
• Help manage rotas, labour costs, and operational efficiency
• Maintain high standards of cleanliness, presentation, and compliance
• Work closely with the kitchen and bar teams to ensure smooth service
• Handle guest feedback professionally and resolve issues promptly
• This is an exciting opportunity for a motivated hospitality professional who thrives in a fast-paced environment and is ready to support the General Manager in leading a dynamiCôteam.
• Previous experience in a supervisory or management role within a high-volume restaurant or brasserie
• Strong leadership and communication skills
• Passion for hospitality, food, and wine
• Excellent attention to detail and organisational skills
• Côte Brasserie is in the middle of an exciting transformation, the kind of moment where bold ideas genuinely shape the future. Joining now means having real influence, moving fast, and helping to rebuild a much loved brand with fresh energy, sharper focus and big ambition. It's a rare chance to make a visible, lasting impact at a brand people already care about - and to be part of the team writing its next chapter.
• Competitive hourly rate plus tronc, guaranteeing 40 hours per week
• Performance-based bonus opportunities
• Meals while on duty and discount for you to use with your family and friends
• Opportunities for career progression within a supportive and professional team environment