Assistant General Manager - Edinburgh

JD GROUP

City of Edinburgh

On-site

GBP 29,000 - 38,000

Full time

14 days+
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Job summary

JD Gyms Edinburgh is seeking a hands-on Club Manager to lead a growing membership and coach team, maintaining high brand standards while driving sales and membership targets. You will recruit and manage Fitness Coaches and General Assistants, ensure safety checks, deliver outstanding member service, and foster a positive, energetic club environment.

A Level 2 Gym Instructor qualification and proven leisure management experience are essential, with a track record of local marketing activity and

Qualifications

  • Proven management experience in a leisure-related environment.
  • Passionate about customer service and an inspirational leader.
  • Track record in driving sales and coordinating local marketing.
  • Experience supervising a team in a leisure facility or as a Fitness Manager.

Responsibilities

  • Ensure adherence to Health and Safety Employee Policy and Company Procedures Handbook.
  • Maintain JD Gyms Brand Standard.
  • Conduct daily, weekly and monthly safety checks; report defects to ensure equipment is safe.
  • Recruit and manage a team of Fitness Coaches and General Assistants to cover daily operations.
  • Hold regular team meetings to aid development and keep staff updated.
  • Work towards achieving sales and membership targets and maximise secondary revenue.
  • Maintain cleanliness across the gym facility; supervise in-house cleaners to high standards.
  • Manage weekly banking to minimise wastage and maximise profit.
  • Ensure uniform standards across team members and self.
  • Deliver outstanding member service and foster a positive work environment.
  • Act as an ambassador for JD Gyms.

Skills

Management experience
Customer service
Sales & local marketing
Team recruitment & management

Education

Level 2 Gym Instructor

Job description

Role overview

This role requires a team player with flair and commercial ability, as well as the skill, energy and determination to help drive and develop the business alongside the General Manager. We’re looking for a manager with the experience of maintaining and developing the standards and reputation, whilst nurturing a growing membership base and team.

Responsibilities
  • Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
  • Responsible for adhering to and maintaining the JD Gyms Brand Standard.
  • Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use.
  • Recruit and manage a team of employed Fitness Coaches and General Assistants to ensure the club is operational cover to ensure daily expectations are delivered.
  • Hold regular team meetings to aid development and keep everyone updated.
  • To work towards and aim to achieve all sales and membership targets that are set.
  • To drive and maximise secondary spending revenue.
  • To ensure the whole of the gym facility is of the highest standard of cleanliness.
  • Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard. To manage the weekly banking process so that wastage and variance is minimal, maximising profit.
  • To ensure uniform standards are being adhered to by all team members and yourself.
  • To always deliver outstanding member service.
  • To help create an environment where the team enjoy themselves whilst at work.
  • To always be an ambassador of JD Gyms.
Skills and Experience
  • Must have a proven and successful track record of management experience within a leisure related industry.
  • Must be passionate about customer service and be an inspirational leader in the way they manage.
  • Must be qualified to at least Level 2 Gym Instructor
  • Must have a proven track record in driving sales and co-ordinating local marketing activity as well as of recruiting and managing a successful team.
  • Ideally will have experience as an Assistant Manager helping to oversee all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function.
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