Assistant General Manager — Drive Profit & People

NANDO'S LIMITED; Birmingham; On-site; GBP 21,000 - 36,000; Full time

Benefits offered by this job

Free PERi-PERi meal every shift

Nandoca discount (40%)

PERi+ discount platform

Career development programmes

Three-month training plan

Wellbeing support (WeCare)

Sabbatical after 5 years

Travel experiences with Nando’s

Refer a friend bonus

Performance bonus

Pension scheme (UK)

Job summary

NANDO'S LIMITED in the United Kingdom is seeking an Assistant General Manager to work alongside the Patrão, guiding your restaurant's business strategy, delivering results, and maintaining compliance and safety standards. You will inspire your team to excel on every shift, balance budgets, use performance data to grow profitability, and own the customer journey from Eat-in to Delivery.

This role also offers a robust training plan, career development, and benefits such as staff meals, discounts,

Qualifications

• Leading from the front as part of the restaurant management team.
• Motivate and inspire your team on every shift.
• Use data and insights to drive sales and profitability.
• People-first culture and talent development.
• Balance budgets, forecast and labour.
• Deliver exceptional service and PERi-PERi experience.
• Growth mindset to take on new challenges in a fast-paced environment.
• Own the customer journey across Eat-in, Collect and Delivery.

Responsibilities

• Lead restaurant operations with your Patrão, driving results and ensuring safety and compliance.
• Deliver a great dining experience and maintain high standards across all shifts.
• Inspire and manage your team to be their best every day and improve performance.
• Monitor KPIs and manage budgets, staffing and labour planning.
• Ensure premium customer service and smooth delivery across channels.

Skills

Leadership

Motivation

Data-driven

People management

Experience

Budgeting

Customer service

Growth mindset

Talent development

Customer journey ownership

Job description

NANDO'S LIMITED in the United Kingdom is seeking an Assistant General Manager to work alongside the Patrão, guiding your restaurant's business strategy, delivering results, and maintaining compliance and safety standards. You will inspire your team to excel on every shift, balance budgets, use performance data to grow profitability, and own the customer journey from Eat-in to Delivery.

This role also offers a robust training plan, career development, and benefits such as staff meals, discounts,