Assistant General Manager - Boom Battle Bar

Boom Battle Bar - Norwich; Norwich; On-site; GBP 32,000 - 34,000; Full time

Benefits offered by this job

28 days holiday

Pension scheme

Life Assurance

50% staff discount

Karma Day

Wagestream access

Employee assistance programme

Personal development plan

Incentives program

Tips/bonus support

Job summary

Boom Battle Bar - Norwich is seeking an energetic Assistant General Manager to lead our team at our venue in Norwich. You’ll drive people-focused leadership, develop talent, and ensure high standards across guest experience, standards, and safety in a wet-led, high-energy environment.

Strong emphasis on regulatory compliance and the 10/10 Trail scores will be part of your daily priorities as you mentor staff and deliver epic experiences for guests in a bustling entertainment venue.

Qualifications

• Experience leading teams in a high-energy, wet-led hospitality venue.
• Ability to build a strong talent pipeline and develop staff.
• Proven emphasis on regulatory compliance and safety standards.
• Strong focus on achieving exceptional guest experiences.

Responsibilities

• Lead and develop the venue team at Boom Battle Bar - Norwich.
• Drive a culture of people-focused leadership and growth.
• Maintain high standards for guest journey and service delivery.
• Ensure compliance with safety regulations and internal standards.

Skills

People leadership

Team management

Guest experience focus

Regulatory compliance

Job description

FIRSTLY, WHATS IN IT FOR YOU?

• £32,000 - £34,000 annual salary. Plus tips!
• 28 days paid holiday
• Workplace pension from the age of 22 and above with employer contributions
• Life Assurance policy once your probation has been passed.
• 50% off on food and drink in any of our venues at Boom Battle Bar
• We are our teams biggest advocates! We’ll give you a clear personal development plan for you to be promoted to your dream role – with or without us.
• Looking for good karma? Well we've got you covered with another annual paid day off for our 'Karma Day' - volunteer for a day with an organisation of your choice to make a difference.
• Access to Wagestream and their financial services and discounts
• Access to our Employee Assistance Programme including 24/7 access to free, confidential and specialist mental health/wellbeing support. There’s a huge amount on offer within this program inclusive of help for financial support to six FREE therapy sessions and so much more!
• Our Managers are included in epic incentives. You'll be in the runnings to win them on a regular basis! Including past incentives such as a Trips Abroad, F1 Race Days and Race Weekend tickets, Concert Tickets, Champion League Hospitality Tickets, Sporting Events, Brixton brewery tour, London bar hopping with Bacardi, Johnnie Walker tour with a fine dinning experience, Hampers to take home and more!

THE ROLE:

We are looking for an energetic, driven and passionate Assistant General Manager to lead our team at BOOM BATTLE BAR.

People focused leadership is a non-negotiable for us. You’ll be someone who thrives in building a talent pipeline and wants to see your teams evolve and grow. You lead from the front and aren’t someone who does everything yourself!

You’ll need to be someone who thrives in a high energy environments and wet-led environments specifically are where you shine.

You’ll want to drive consistency for standards. Specs on point and guest journey will be nothing short of epic under your guidance!

Let's not forget you’ll need to be a compliance pro! You're a stickler for regulatory compliance achieving stellar 10/10 daily Trail average scores. Safety is your top priority, ensuring everyone within the business is protected.

WHO ARE WE:

Boom Battle Bar is the unrivalled leader in the world of competitive socialising. Picture Axe Throwing, Beer Pong, Augmented Darts, Karaoke and a whole lot more, all wrapped up in an atmosphere booming with epic cocktails, live DJ beats, and nothing but good vibes

Our journey began with a bang in 2022, and we haven't hit the brakes since. Breaking boundaries, we proudly launched our first international venue in Dubai during the summer of 2023, and the party continues!

We're not just about the games and the drinks, we're about creating those unforgettable moments. It's when our guests say, 'Screw it, I’ll be hungover tomorrow,' that we know we've succeeded.

And who makes it all happen? Our exceptional teams of top talent.

Check out our socials to see more of what we're about! https://www.instagram.com/boombattlebar/?hl=en