Assistant General Manager - Beverage Operations

Jikoni; Greater London; On-site; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Career progression

Unique training with producers

Competitive package and team benefits

Job summary

Jikoni is seeking 1 talented Assistant General Manager - Beverage Operations to lead the bar and front‑of‑house team at our Marylebone Stratford venues. The role starts in October 2026 and focuses on building a strong, mission‑driven service culture aligned with our values of warmth and hospitality.

You will oversee daily FOH and bar operations, mentor staff, manage schedules, control stock and costs, and drive guest satisfaction while upholding food safety standards.

Qualifications

• 1 year of Bar Manager experience preferred.
• Demonstrated leadership of FOH/bar teams.
• Willingness to learn general management skills for FOH teams.

Responsibilities

• Oversee daily FOH and bar operations to ensure smooth and efficient service.
• Lead, train, and supervise FOH and bar team.
• Manage staff scheduling, performance, and hours tracking.
• Deliver excellent customer service and handle customer feedback or complaints.
• Monitor bar and FOH stock levels, place orders for consumables, organise prep and manage supplier relationships, supporting stocktake completion & accuracy.
• Control costs, manage budgets, and meet sales targets.
• Ensure compliance with food safety, hygiene, and health & safety regulations.
• Maintain high standards of cleanliness, presentation, and brand consistency.
• Respond to reviews, general enquiries and liaise for private hires.
• Understand KPIs progress and operational metrics to present back to the senior team.
• Owning bar equipment maintenance scheduling.

Skills

Bar management

FOH leadership

Staff scheduling

Customer service

Budget control

Food safety & hygiene

Stock management

Job description

About the Jikoni Group

Founded in 2016 in Marylebone, Jikoni is a purpose-led restaurant and community-focused business founded on the belief that the purpose of a restaurant is to restore. We create warmth, generosity, and kindness through hospitality that transforms how people feel, drawing on multicultural culinary traditions and the wisdom of the maternal kitchen. Our approach, "Cooking Without Borders," celebrates diversity by sharing flavours, stories, and techniques from Asia, the Far East, India, the Middle East, and East Africa, bringing the nourishing, selfless essence of home-cooked meals to every guest.

Since our founding, Jikoni has grown steadily and has now opened a new all-day café and restaurant project with the new V&A East Museum in Stratford's Olympic Park. We are poised to expand to another vibrant new restaurant in Bloomsbury early 2027 which this role would be. These expansions will serve as the foundation for the Jikoni Group.

What we're looking for

We're seeking 2 talented and passionate Assistant General Manager - Beverage Operations' to join our team at Marylebone or Stratford. In this role, you'll work closely with the Jikoni team, Executive Chefs and directors, playing a pivotal role in building and leading our bar team at our Cafe in the V&A East Museum. The role will start in October 2026. This is a hands‑on leadership role where you'll be able to engage with Jikoni's positive and purposeful values and also inspire, mentor and energise a bar/FOH team.

• Emotional Skillset: You embody the qualities that define great hospitality: Kindness, Optimism, Self‑Awareness, Curiosity, Integrity, and Empathy.
• Experience: 1 years' experience as a Bar Manager is preferred and a desire to learn general management skills for FOH teams or any equivalent experience welcome.
• Values Alignment: You share our family values of Multiculturalism & Pluralism, Integrity, Hospitality & Seva (Selfless Service), Excellence, and Entrepreneurialism.
• Leadership & Ambition: A desire and drive to build and shape new channels of the business, contribute to a positive and supportive culture and build a career with us.
• Culinary Curiosity: A deep curiosity for our style of maternal cooking and immigrant cuisine and global flavours

Key responsibilities

• Oversee daily FOH and bar operations to ensure smooth and efficient service
• Lead, train, and supervise FOH and bar team
• Manage staff scheduling, performance, and hours tracking
• Deliver excellent customer service and handle customer feedback or complaints
• Monitor bar and FOH stock levels, place orders for consumables, organise prep and manage supplier relationships, supporting stocktake completion & accuracy
• Control costs, manage budgets, and meet sales targets
• Ensure compliance with food safety, hygiene, and health & safety regulations
• Maintain high standards of cleanliness, presentation, and brand consistency
• Respond to reviews, general enquiries and liaise for private hires
• Understand KPIs progress and operational metrics to present back to the senior team
• Upkeep of logging systems for wastage & maintenance
• Owning bar equipment maintenance scheduling
• Overseeing onboarding and offboarding of FOH and bar staff

What we offer

• Career Progression: Opportunities for growth in a dynamic and progressive company and working directly with senior management and directors to grow your leadership, business and hospitality skills while contributing to business with a positive purpose.
• Unique Training: Go beyond the kitchen with visits and hands‑on training with our biodynamic farm partner and specialist producers.
• Competitive Package and Team Benefits: Delicious and wholesome team meals, a 51% team discount at our restaurants upon passing probation, 28 days holiday, a company pension scheme and private health insurance plans for all team members.

Pay range: £40k - £45k OTE

Everyone Is Welcome

At Jikoni, one of our core values is Pluralism, the idea that celebrating both our similarities and differences make our community richer and stronger. We warmly encourage applications from women and people of all backgrounds and lived experiences. If this role speaks to you but you don't meet every requirement, we would still love to hear from you. Please let us know if there are any reasonable adjustments or accommodations we can make during the hiring process.