Assistant General Manager (AGM)

Blacklock; Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join the team at a leading restaurant group as an Assistant General Manager, where you’ll focus on elevating guest experiences and supporting the restaurant's cultural and operational pillars. With a commitment to employee welfare and career development, Blacklock offers a vibrant work environment with numerous benefits.

Benefits

50% off food in all restaurants

30 days' holiday

Enhanced maternity, adoption, and paternity leave

Charity day for volunteering

Free mortgage advice

Face-to-face counselling support

Qualifications

• Experienced in hospitality management.
• Excellent leadership skills.
• Passionate about guest experiences.

Responsibilities

• Support the General Manager in restaurant operations.
• Ensure a thriving cultural and operational environment.
• Maintain a financially sound and safe restaurant.

Skills

Leadership

Hospitality

People-focused

Job description

WHY BLACKLOCK...

All our restaurants have been voted in the Top 100 restaurants in the UK, but most importantly, they are happy places to work that put our people first. We focus on building meaningful careers for our teams while serving the very best of British produce with genuine hospitality from people who care.

Having recently certified as a B-Corp, we aim to create an inclusive environment where everyone can be true to themselves, feel genuinely cared for, and have equal opportunities for growth and progression. We are committed to building a diverse team that includes and respects various voices, identities, backgrounds, experiences, and perspectives, which further elevates our philosophy — to ensure that Everyone leaves happy, including you!!

OUR OFFER TO YOU

Benefits

At Blacklock, our team’s welfare and happiness always come first. We value work-life balance, and here are some of the benefits and welfare we offer:

• Blacklock Experience-for-two at one of our restaurants to celebrate passing your probation
• 1, 3, 5-year anniversary gifts including a weekend away and fully paid sabbatical to celebrate milestones with us!
• 50% off food in all our restaurants (up to 4 people)
• 30 days' holiday (28 statutory plus an extra day on your birthday and company holiday for Blackstock)
• Enhanced maternity, adoption, and paternity leave
• Charity day – we’ll pay you while you help others (optional volunteering day each year)
• Christmas and New Year’s Day off (we are closed 24th-26th Dec and 1st Jan)
• Family meal and soft drinks when at work
• Cycle and Tech Schemes, 'Extras' Discounts
• Cost price chops and wine
• 2 days paid Paw-ternity to look after your first puppy
• Free mortgage advice
• Face-to-face counselling support, legal advice, and hardship grants through our Employee Assistance Programme
• We’ll invest in your training and development and help you set a clear career path for promotion
• And of course, our fantastic team parties, including Blackstock, our annual company festival!

YOUR ROLE AS AN ASSISTANT GENERAL MANAGER

We are seeking an experienced Assistant General Manager with excellent hospitality and leadership skills to join Blacklock. The ideal candidate is people-focused, passionate about our work and approach, and genuinely cares about guest and team experiences alike.

As Assistant General Manager, you will support the General Manager and restaurant team in ensuring your restaurant thrives culturally, operationally, and financially, within safe and engaging environments.