Assistant General Manager

Nando’s Group; York and North Yorkshire; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

4-week sabbatical after 5 years

Free food at work

Discount on days off

Travel opportunities

Team bonding opportunities

3-month AGM training plan from Day 1

Competitive bonus package

Referral bonus £1000/€1000

Contributory pension (UK)

Reward membership & discounts

Job summary

Nando’s Group in York is seeking an Assistant General Manager to lead shifts, motivate the team and deliver excellent PERi-PERi dining experiences. You will be responsible for upholding brand values, training staff and driving customer satisfaction across all restaurant channels.

You will live and breathe the brand, manage a fast-paced environment, and identify future managers while delivering top results and team cohesion.

Qualifications

• Previous management experience and energy to inspire teams.
• Strong passion for people, food and hospitality.
• Customer obsession and delivering PERi-PERi consistently.
• Ability to develop and mentor future managers.

Responsibilities

• Live and breathe the Nando’s brand and values on shift.
• Ensure the customer journey is carried out across all channels daily.
• Drive development of the team and spot talent for future leaders.
• Manage a fast-paced restaurant environment with energy and focus.

Skills

Leadership

People management

Customer obsession

Brand ambassador

Team motivation

Job description

Salary up to: £35,000.00 Have you been to Nando’s before? We do things a bit differently round here. More than just a job, we have each other’s backs, we inspire each other and we don’t take ourselves too seriously – we're family. We want Nandocas (our team members) to be happy and do well. Whatever your path, we’re here to run brilliant shifts. We want to make money, change lives and have fun at the same time.

the spicy stuff we can offer you:

• 4-week paid sabbatical after every 5 years of commitment to us
• Free food at work and a tasty discount on your days off
• Travel opportunities to learn more about our roots
• Team bonding opportunities throughout the year
• 3-month Assistant General Manager training plan from Day 1
• Competitive bonus package
• Employee referral bonus for every successful friend referred as a Manager, you will receive a £1000 reward (if you work in the UK)/€1000 cash (if you work in the ROI)
• Contributory pension scheme (if you work in the UK only)
• Reward membership and access to great discounts

The Sauce we need

• Passion, pride and the drive to motivate and engage a team
• As an Assistant General Manager you will live and breathe our brand and values
• You'll have a real passion for people, food and hospitality
• Previous management experience and bucket-loads of energy to inspire and motivate
• You are customer obsessed and excited by the opportunity to deliver perfect PERi-PERi to our customers every time, whether in our restaurants or in their home
• Someone who is hungry to learn and develop, comfortable with an ever changing, fast paced environment
• You will drive the development of your team and spot great talent for managers of the future
• You will ensure the Nando’s customer journey is carried out on shift, every day, across all channels
• As an Assistant General Manager you'll be an integral part of the restaurant leadership team

Good food, good vibes, good people. #LI-BX1 Heart and soul. Passion and personality. You may know us as the home of PERi-PERi goodness, but we’re actually a people-first, chicken-second kind of place.