Assistant General Manager

Harri; York and North Yorkshire; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

28 Paid Days off

Free meals during shift

Family discounts

Career progression opportunities

Employee Assistance Program

Job summary

Wendy's UK is seeking an Assistant General Manager to lead daily operations, train and develop the team, and drive guest satisfaction. You will focus on staffing, scheduling, and coaching to build a high-performing 5-star crew. Travel to other locations may be required as part of this role.

Under the Restaurant General Manager, you’ll recruit talent, optimize schedules, and contribute to increasing store sales and profitability while maintaining Wendy's standards and customer focus.

Qualifications

• Experience leading people in food service or similar environment.
• At least 1 year in line operations and 1 year in management.
• Able to work 45-hour weeks and be flexible across days/parts.
• Willing to travel to other locations as needed.

Responsibilities

• Manage daily operations and staff of a Wendy’s restaurant under the Restaurant General Manager.
• Focus on staffing, training and scheduling to build a 5-star team.
• Provide coaching & development to empower team growth.
• Use effective scheduling to place the right people at the right times.
• Be the face of the restaurant to new hires and crew members; drive sales and profit goals.

Skills

Leadership

Operations management

Staff scheduling

Coaching & development

Job description

Why Wendy's?

In 1969, Dave Thomas brought his square burgers to the table and changed the game. In 2021 we landed in the UK to do the same; and we’re staying for good.

Here at Wendy's, we like our food how we like our ideas: fresh. That's why we've introduced fun, flexible working. No zero-hour contracts. No nonsense.

Just like one of our unique, perfectly balanced, everyday fresh burgers, your new career will be built specially for you. Whatever your needs are, we're ready to embrace them, allowing you to be who you want to be.

Assistant General Manager

The benefits:

• Competitive salary
• 28 Paid Days off
• Free meals while working and family discounts
• Career progression opportunities
• Employee Assistance Program: no-cost access to mental health services, legal guidance, financial advice, and more.

What you’ll do:

• Under the leadership of the Restaurant General Manager, you will manage the daily operations and staff of a Wendy’s restaurant
• Focus specifically on staffing, training and scheduling, all of which will help build and retain a 5-star team
• Identify talent and empower your team to grow by providing coaching & development
• Use effective scheduling to ensure your team is the right place at the right time
• Be the face of the restaurant to new hires, and crew members'
• This one’s a no-brainer: you’re key to increasing store sales and profit goals.

What you bring to the table:

• Experience leading people, even better if you did it in a food service environment.
• 1 year of line operations experience; with demonstrated ability to lead and manage operations in a fast-paced environment.
• 1 year of management experience
• Flexibility to work 45-hour work weeks - must be available all day parts and days of the week.

You’re willing and able to:

• Travel to other locations (restaurants, area office, etc.) as needed.
• Stand for long periods, bend and kneel and be able to lift 10-25 kg, as needed.

We are a proud equal opportunity employer - that means all races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodations in order to enable people with disabilities to perform the essential functions of their jobs.

Wendy's® was founded in 1969 by Dave Thomas in Columbus, Ohio. Dave built his business on the premise, "Quality is our Recipe®," which remains the guidepost of the Wendy’s system. Wendy’s is best known for its made-to-order square hamburgers, using fresh, never frozen beef*, freshly-prepared salads, and other signature items like chili, baked potatoes and the Frosty® dessert. The Wendy’s Company (Nasdaq: WEN) is committed to doing the right thing and making a positive difference in the lives of others. Today, Wendy’s and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide! We have a vision of becoming the world’s most thriving and beloved restaurant brand. For more information connect with us on Twitter and Instagram using @wendys, and on Facebook at www.facebook.com/wendys.