Assistant General Manager

604 Hospitality Group; Portslade by Sea; On-site; GBP 52,297 - 56,032; Full time

Benefits offered by this job

Paid Time Off

Employee Discounts

Management Bonus Program

Job summary

604 Hospitality Group is seeking an Assistant General Manager to support the General Manager by overseeing daily operations. This role requires extensive experience in restaurant management, strong leadership skills, and a focus on guest satisfaction.

The ideal candidate has a consistent attendance record, food and beverage knowledge, and the ability to work in a fast-paced environment. Offering a full-time position with a compensation range of $70,000 to $75,000 per year and various employee benefits, this is a great opportunity for someone dedicated to operational excellence.

Qualifications

• Five years of restaurant management experience is preferred.
• Strong leadership, motivational, verbal, written, and interpersonal communication skills.
• Ability to influence others and collaborate across all levels of the organization.

Responsibilities

• Support the General Manager in overseeing daily operations.
• Respond to and resolve guest complaints promptly.
• Assist with interviewing, recruiting, hiring, and training for all positions.

Skills

Leadership

Customer service management

Time management

Communication

Problem-solving

Tools

POS systems

G-Suite

Job description

Assistant General Manager | Job Description

The Assistant General Manager (AGM) supports the General Manager in overseeing daily operations and management of the restaurant to ensure a smooth, efficient, and guest‑focused operation.

Key Responsibilities

Leadership & Team Management

• Collaborate with team members, providing coaching, guidance, and corrective action as necessary.
• Supervise front‑of‑house and back‑of‑house staff, including scheduling, training, onboarding, and offboarding.
• Delegate daily tasks and ensure accountability for performance and results.
• Maintain order, professionalism, and discipline during all hours of operation.
• Set a positive example by modeling company values, standards, and expectations.
• Attend required management, leadership, and HR training meetings.

Operations & Guest Experience

• Coordinate and oversee daily restaurant operations to ensure service excellence.
• Respond to and resolve guest complaints promptly and professionally, ensuring guest satisfaction.
• Ensure quoted seating times are met and that host stand waitlists are managed accurately.
• Monitor kitchen ticket times to ensure compliance with company service standards.
• Execute opening and closing duties as assigned.
• Work closely with the General Manager, Executive Team, and management staff to ensure seamless operational execution.
• Assist in preparing weekly schedules in accordance with labor targets.
• Approve invoices, transfers, waste logs, and merchandise orders as assigned.
• Monitor inventory levels, par levels, and maintenance needs; report discrepancies to the General Manager.
• Oversee daily deposits and ensure accurate POS system operation.
• Understand sales goals, labor allocation, cost of goods sold, inventory counts, budget variance, and assigned reporting metrics.

Compliance & Safety

• Ensure all company policies and procedures are consistently followed.
• Enforce health, safety, and sanitation standards in accordance with company policies and regulatory requirements.
• Address operational issues in a timely and effective manner.

Recruitment & Development

• Assist with interviewing, recruiting, hiring, and training for all positions.
• Support employee development and performance improvement initiatives.

Additional Duties

• Perform other duties as assigned, including specific responsibilities delegated by the General Manager.

Qualifications and Experience

• Five years of restaurant management experience is preferred.
• Proven positive attendance and work performance record.
• Extensive food and beverage knowledge.
• Strong leadership, motivational, verbal, written, and interpersonal communication skills.
• Demonstrated customer service management experience.
• Excellent decision‑making, organizational, and time‑management abilities.
• Experience with POS systems, cash handling, and basic financial controls.
• Proficiency in G‑Suite (Docs, Sheets, Slides, etc.).
• Ability to influence others and collaborate across all levels of the organization.
• Flexible, adaptable, and capable of thriving in a fast‑paced, changing environment.
• Ability to work extended hours, including evenings, weekends, and holidays.

Physical & Other Requirements

• Ability to lift and/or carry up to 20 lbs. occasionally.
• Ability to stand, walk, bend, stoop, and exert well‑paced mobility for the duration of a shift.
• Reliable, punctual, and detail‑oriented.
• Efficient and accurate with cash handling and financial figures.
• Must pass all required training, including food safety certification.
• High‑energy, positive attitude with a strong sense of urgency and accountability.

Work Schedule & Availability

This is a full‑time leadership position that typically requires approximately 50 hours per week, including evenings, weekends, and holidays as business needs dictate.

Compensation and Benefits

Compensation: $70,000.00 - $75,000.00 per year.

Benefits:

• Paid Time Off
• Emergency Days
• Referral Program
• Employee Discounts
• Skechers Direct Program
• Management Bonus Program
• Group Life Insurance
• Universal Life Insurance
• Short‑Term Disability