Assistant General Manager

David Lloyd Clubs; Newbury; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading health and wellness group is seeking an Assistant General Manager in Newbury to lead operations and enhance member experiences. The ideal candidate should have experience in managing a large facility and a passion for customer service. Responsibilities include implementing strategies, ensuring compliance with regulations, and fostering an inclusive culture. Benefits include free family club membership, discounts, and career advancement opportunities.

Benefits

Free Club Membership

Discount on food and drinks

Discounts on Swimming, Tennis Lessons, and Personal Training

Career Advancement through internal training

Wagestream App: Get paid on demand

Access to our Benefits Suite

Qualifications

• Experience managing a large operational service delivery facility, like a restaurant or leisure facility.
• Experience leading multiple functions with varying challenges.
• Strong financial planning and management skills.

Responsibilities

• Lead and operate a successful club while enhancing member experience.
• Implement strategies with the General Manager to drive club targets.
• Ensure compliance with health and safety regulations.

Skills

Customer service

Operational service delivery

Financial planning and management

Job description

Would you like to join Europe's leading premium health and wellness group?

Our team members are the ambassadors of our business and the heart of what we do. We are on the lookout for a passionate Assistant General Manager to join our team!

Assistant General Managers are people-focused and have full accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week.

You will work closely with the General Manager to implement strategies to drive club targets and member experience, alongside ensuring a smooth operation making sure day-to-day health & safety and compliance regulations are adhered to for everyone in the club.

We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Benefits

• Free Club Membership for you and your family!
• Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!
• Access to our Benefits Suite.

About you

As Assistant General Manager, we are looking for someone who:

• Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).
• Experience leading a variety of functions with variable challenges and goals, or across variable depts.
• Experience of financial planning and management.
• Passionate about customer service.

If you do not meet 100% of the requirements but feel you would thrive from this role we would love to hear from you.

Join us

Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!