Assistant General Manager

Chotto Matte - UK; Manchester; On-site; GBP 45,000 - 50,000; Full time

Job summary

A leading Japanese-Peruvian fusion restaurant is seeking an Assistant General Manager in Manchester. You will spearhead the restaurant's operations, train a high-performing team, and ensure top-notch guest experiences in a dynamic environment.

Qualifications

• Minimum 3 years experience in luxury or high-end hospitality management.
• Proven experience managing large teams.
• Natural leader who can inspire others.

Responsibilities

• Support the General Manager in day-to-day operations.
• Deliver a first-class guest experience.
• Build and train a high-performing team.

Skills

Leadership

Team Management

Hospitality Standards

Dynamic Adaptability

Guest Engagement

Energy

Job description

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Location: Manchester

Salary: Up to £50,000 inclusive of tronc

About us:

Chotto Matte is a globally recognized Japanese-Peruvian fusion restaurant group with locations in London, Miami, San Francisco, Toronto, and now Manchester! Our venues are immersive spaces where vibrant cuisine meets energetic beats, offering guests a unique and engaging dining experience.

We’re on the lookout for an experienced Assistant General Manager to spearhead the launch and ongoing success of this premium, high-volume dining destination.

As Assistant General Manager, you will be responsible for supporting the General Manager with the day-to-day operations of the restaurant. Your core responsibilities will include driving business performance forward by hiring and training a top performing team, as well as supporting in delivering labour, sales targets and margins required to meet business objectives.

Key Responsibilities of Assistant General Manager:

• Support the General Manager in the day-to-day operations of the venue
• Support to delivery of the annualised Sales, Labour, Margin and Profit budget for the venue
• Deliver a first-class guest experience for all guests
• Build and train a high performing team around you through structured and quality recruitment
• Motivating, Developing and Incentivising your team across all departments of the business
• Collaborating with the Head Chef to maximise efficiency between Front & Back of house during service
• Awareness of competitors and hospitality trends. Feeds back to General Manager regularly
• Health & Safety (H&S) of all who enter the venue
• Delivering and managing training needs of all team as well as the non-negotiable compliance such as Due Diligence, Licensing, H&S, Fire, COSHH, Allergens, Food Safety and Manual Handling
• Maintaining and improving the service standards of the venue through training, coaching, innovation and consistency
• Atmosphere management and ensuring the atmosphere is on point at all times
• Working with your Support Office team to create sales building activities in the venue.

Requirements:

• The ideal Assistant General Manager will have a minimum 3 years of experience in luxury or high-end hospitality management
• Proven experience managing large teams
• A natural leader who can inspire others and lead from the front.
• Dynamic. We never stand still. You can deal with change and are in fact motivated by being out of your comfort zone
• Engaging and Approachable. People naturally come to you with your innate ability to lead
• You will be familiar with operating brand standards to a high level. You will be serving high profile guests and we treat all guests like superstars
• Highly Energetic, you know what great hospitality looks like and can deliver it every second of every day