Assistant General Manager

Everyman; London; On-site; GBP 36,000 - 42,000; Full time

Job summary

Everyman, a leading cinema company, is seeking an Assistant General Manager in London. This role involves leading the team to provide an exceptional experience for guests, supporting the General Manager, and ensuring smooth venue operations. Ideal candidates will have a strong passion for hospitality and prior management experience.

Benefits

Unlimited complimentary cinema tickets

50% discount on food & drink

Wagestream membership for wage access

Employee Assistance Programme

Retail discounts with Wagestream

Cycle to Work Scheme

Epic staff events and team socials

Qualifications

• Previous experience in customer service-focused hospitality.
• Strong passion for leading teams and ensuring customer satisfaction.
• Business savvy with self-drive.

Responsibilities

• Support General Manager in running the venue smoothly.
• Deliver training to new Team Members.
• Deputize for General Manager when necessary.

Skills

Hospitality Passion

Customer Service

Leadership

Entrepreneurial Spirit

Education

Experience as Deputy or Assistant General Manager

Job description

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EVERYMAN BROADGATE – ASSISTANT GENERAL MANAGER

I’M GONNA MAKE YOU AN OFFER YOU CAN’T REFUSE.

Lights. Camera. ACTION! Do you want to be part of the revolution that’s redefining cinema?

We’re on the lookout for Assistant General Managers to be part of our vibrant & friendly team.

As an Assistant General Manager, you will be a true leader, inspiring the team to deliver a memorable Everyman experience to all our guests.

This is a fantastic opportunity that allows you to develop your career within a fast-expanding business with a culture entirely centered around its people.

YOU HAD ME AT HELLO.

As one of the fastest-growing cinema companies in Europe, Everyman is changing the way in which people experience the magic of cinema. Whether it be enjoying the company of friends in our stylish venues, indulging in a movie with a freshly baked pizza, a glass of wine, and the comfort of a sofa, or attending one of our specially curated events or Q&As, we aim to make every experience with Everyman one-of-a-kind through good old-fashioned hospitality done our way.

GO AHEAD. MAKE MY DAY.

The successful Assistant General Manager will receive:

• Up to £36,000 per annum, dependent on experience;
• Unlimited complimentary cinema tickets for you and your buddies;
• 50% Everyman discount on all food & drink (unfortunately no reduction on calories);
• Wagestream membership - access to your wages when you need!
• 24/7/365 Employee Assistance Programme by Hospitality Action, the industry's charity;
• Financial, Legal, Family, Health and Wellbeing tools and resources;
• Retail discounts with Wagestream;
• Cycle to Work Scheme;
• Epic staff events, team socials, and amazing incentives!

YOUR MISSION, SHOULD YOU CHOOSE TO ACCEPT IT.

As Assistant General Manager, you will perform an important role within the venue management team, with responsibilities including:

• Supporting the General Manager in the smooth running of the venue, doing everything you can to make sure our guests have the best possible experience whilst in our venue.
• Deputising for the General Manager as and when required.
• Delivering training to Team Members joining our Everyman family.
• Delegating with the rest of the management team responsibility for Team Member recruitment, social media marketing, film scheduling, stock taking amongst other important duties.

HERE’S LOOKING AT YOU, KID.

Successful Assistant General Manager candidates will:

• Have a genuine passion for hospitality and ensuring that the teams they lead and work in share this.
• Possess a huge personality and are not afraid to use it.
• A love for food, drink, customer service, and, above all else, people.
• An entrepreneurial spirit with bags of business savvy and self-drive.
• Have previous experience as a Deputy or Assistant General Manager and a background in customer service-focused hospitality.