Assistant General Manager

SSP Deutschland GmbH; Bristol; On-site; GBP 28,000; Full time

Job summary

A global food travel expert in Bristol is seeking an inspirational Assistant General Manager. You will support the team and manager, ensuring operational excellence and high standards of customer service. This role offers a competitive salary of £28,000 p.a. along with numerous benefits including colleague discounts and career development opportunities.

Benefits

Colleague discount - up to 50%

75% colleague discount when on shift

Access to digital GPs

Wellbeing support

Life assurance

Apprenticeships and development opportunities

Qualifications

• Proven experience and confidence in leading a team.
• Ability to communicate effectively and clearly.
• Strong support to the General Manager.

Responsibilities

• Support your manager to deliver exceptional customer service.
• Set an example of excellent service skills.
• Mentor and train the team to grow and excel.

Skills

Leadership

Customer service

Adaptability

Communication

Job description

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If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.

As Assistant General Manager, you'll be rewarded with a competitive salary of £28,000 p.a. and enjoy:

• Colleague discount - up to 50%
• 75% colleague discount when on shift
• Friends & Family discount 20% (T&C apply does not apply to all brands)
• Access to digital GPs, 24/7 helpline for you & family
• Wellbeing support through Retail Trust and family-friendly leave
• Variety of networks to support you, Neurodiversity, LGBTQ+ and many more
• Life assurance
• Apprenticeships and ongoing development opportunities
• Share incentive plan (SIP)

We're looking for an inspirational Assistant General Manager to join our team at Starbucks. You'll have the opportunity to make a difference every day, as you support your manager and team to deliver exceptional customer service and operational excellence.

• Be passionate and dedicated and a strong support to the General Manager.
• Have the highest standards of brand quality and safety for our customers and team.
• Be an inspiration to the team to deliver outstanding customer service and loyalty.
• Mentor and train the team to grow and excel.
• Have proven experience and confidence in leading a team.
• Set an example of excellent service skills.
• Communicate effectively and clearly.
• Be adaptable and resilient in any situation.

SSP are proud to be an equal-opportunity employer that seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

Start the best part of your journey with us!