Assistant Finance Officer

WMJobs; Stafford; Hybrid; GBP 20,000 - 30,000; Full time

Job summary

Staffordshire County Council is seeking an Assistant Finance Officer to handle billing and payment processes in Adult Social Care. This permanent role offers hybrid working and focuses on providing excellent customer service and accurate financial processing. Ideal candidates will possess strong communication and numerical skills, alongside the ability to work well in a team.

Benefits

Access to rewards and career development opportunities.

Flexible working arrangements.

Qualifications

• Good communication skills.
• Ability to provide excellent customer service.
• Strong numerical skills and attention to detail.

Responsibilities

• Process Adult Social Care charges accurately and timely.
• Manage system records and liaise with financial representatives.
• Support Finance Officers and collaborate with internal stakeholders.

Skills

Communication

Teamwork

Customer Service

Numerical Skills

Attention to Detail

Job description

Staffordshire County Council, Adults' and Children's Financial Services (ACFS), is a vital part of the Adult and Children Social Care Pathways. ACFS is responsible for facilitating and overseeing payments to providers of Adult and Children’s Social Care and for collecting client contributions in accordance with the Care Act 2014 and local policy.

Adult Social Care covers individuals receiving care in their own homes (non-Residential) or residing in care homes (Residential).

We are seeking dynamic and enthusiastic individuals to join our existing team as an Assistant Finance Officer. This is an exciting opportunity to work in a busy, fast-paced environment responsible for payment and billing functions across social care.

We have a 22.5-hour per week permanent vacancy for an Assistant Finance Officer on the Financial Assessment Team.

This role offers hybrid working, requiring attendance at our Stafford office once a week plus occasional meetings, with the majority of work from home.

Main Responsibilities

The role primarily involves administrative tasks related to the accurate and timely processing of Adult Social Care charges. This includes billing care recipients, making payments to care providers, managing system records, and liaising with financial representatives.

You will support Finance Officers and colleagues operationally and collaborate with internal stakeholders to improve processes and deliver excellent customer service.

The Ideal Candidate

We are looking for candidates who possess:

• Good communication skills
• Ability to work well in a team and provide excellent customer service
• Capability to deliver accurate and timely work
• Competency in using computer systems
• Strong numerical skills and attention to detail
• Flexibility to meet business needs

We are open to discussing flexible working arrangements.

Closing date for applications is 12th June 2025. If there is high application volume, we may close earlier. We encourage early application submission to ensure consideration. Interviews are scheduled for Wednesday and/or Thursday, 18th/19th June.

For further information, please contact Lee Thomson, Senior Finance Officer, at [e-mail].

Our recruitment process involves anonymised shortlisting to focus on relevant information. Please complete your application fully, especially the supporting statement, to highlight your suitability for the role.

About Staffordshire County Council

We are a distinctive county council with a strong community spirit and ambitious outlook. Our values, shaped by staff feedback and best practices, underpin our People Strategy and organizational culture.

We foster a sense of belonging and pride in our contributions to Staffordshire. We are committed to a future-focused approach, supporting employee development and work-life balance.

Benefits

Recognising that our employees are central to our success, we aim to provide a supportive environment where staff can reach their full potential. Benefits include access to rewards and career development opportunities.

Our Commitment

We are dedicated to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and we expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities and Disability Confident employer. We encourage applications from diverse backgrounds and communities. As part of our inclusive approach, we offer guaranteed interviews for candidates meeting the minimum criteria, including support for care leavers, armed forces personnel, and others.