Assistant Facilities Manager

JLL; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading global provider of real estate services, JLL, is seeking an Assistant Facilities Manager in Manchester to oversee soft services and ensure site efficiency. The role involves managing reception, coordinating with vendors, and addressing health & safety issues while upholding service standards. Applicants should ideally have experience in corporate environments and possess strong communication and problem-solving skills.

Benefits

Total Rewards Program

Qualifications

• Knowledge of the Facilities / Office Services Coordinator role.
• Previous experience in a high-profile corporate environment.
• Previous reception or hospitality experience.

Responsibilities

• Manage the team providing first-line soft services.
• Monitor and maintain office equipment and supplies.
• Conduct weekly walk-rounds with the vendor cleaning manager to ensure cleaning quality standards are maintained.

Skills

Problem-solving skills

Good decision-making

Excellent written communication

Excellent verbal communication

Customer-focused attitude

Interpersonal skills

Attention to detail

Education

Diploma / degree level

Job description

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you have deep experience in commercial real estate, skilled trades, or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying, and investing in real estate.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

Role Purpose

Reporting to the Facilities Manager and working as part of the overall Facilities Team, the Assistant Facilities Manager will manage a range of soft services and provide the necessary support to ensure the efficient and effective running of the site.

What this job involves

• Manage the team providing first-line soft services to the site(s), including reception, mail operations, meeting & events, cleaning, waste & recycling, vending & food services
• Monitor and maintain office equipment and supplies
• Manage and maintain regular contact and meetings with relevant vendors to report on issues, recommendations, and cost estimates
• Conduct weekly walk-rounds with the vendor cleaning manager to ensure cleaning quality standards are maintained
• Manage Trouble Ticket (Remedy) requests (helpdesk) - interface with internal customers and action queries promptly in line with service level agreements
• Manage daily health & safety issues – maintaining regular scheduled meetings and records of fire and safety teams, fire drills, safety equipment, and training
• Support travel and visitors – interface with locally approved hotels, assist client global travel & hotel managers in information gathering, and communicate up-to-date information to staff
• Assist in organizing internal and external client events
• Manage the quality of conferencing facilities
• Manage food and kitchen facilities – provide direction to housekeepers
• Raise purchase orders
• Manage Wiki pages and other communication channels for the site(s)
• Deputize or provide cover for Building Operations Engineer / Facilities Manager when appropriate
• Perform all other duties and tasks as assigned

Every day is different, and in all these activities, we encourage you to show your ingenuity.

Sounds like you? To apply you need to have :

• Knowledge of the Facilities / Office Services Coordinator role
• Previous experience working within a high-profile corporate environment
• Previous reception or hospitality experience
• Education: Diploma / degree level
• Problem-solving skills
• Good decision-making
• Excellent written and verbal communication skills
• Spreadsheet and word processing skills
• Customer-focused attitude
• Good interpersonal skills
• Assertiveness
• Attention to detail

What you can expect from us

• You’ll join an entrepreneurial, inclusive culture focused on success together across the globe. Like-minded people work naturally together to achieve great things.
• Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits, and pay.
• Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep your ambitions in sight and imagine where JLL can take you...

Apply today at jll.com / careers.

Location: On-site – Zurich, CHE

Job Tags: GREF

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details, please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process—including the online application and overall selection process—you may email us at om. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

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