Assistant Facilities Manager

Sodexo Group; Liverpool; Hybrid; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Wellbeing platform access

Employee Assistance Programme

24hr virtual GP Service

Sodexo Discounts Scheme

Pension Plan

Learning & development tools

Bike to Work Scheme

Job summary

Sodexo is seeking an organised Assistant Facilities Manager to oversee day-to-day workplace services at the Liverpool site. You will manage the Cleaner, coordinate mobile engineers, contractors and suppliers, and support breakfast service while upholding safety and service standards.

Reporting to the Facilities Services Manager in Manchester, you will oversee health, safety, and client relations, ensuring excellent on-site presentation and responsive service delivery.

Qualifications

• Experience in facilities management, workplace services or similar environments.
• Experience coordinating contractors, suppliers or operational services.
• Previous supervisory or team leadership experience.
• Knowledge of cleaning operations, COSHH and workplace health and safety.
• Strong organisational, communication and customer service skills.
• Ability to work independently, manage priorities and solve problems effectively.
• Good IT skills, including Microsoft Office.

Responsibilities

• Coordinate the day-to-day delivery of facilities services across the Liverpool office.
• Act as Sodexo's principal on-site contact for clients, colleagues, contractors and suppliers.
• Manage and support the on-site Cleaner, including work allocation, quality inspections and performance.
• Ensure high standards of cleanliness, hygiene and workplace presentation.
• Coordinate the daily complimentary breakfast service, ensuring products are stocked, presented and maintained to food safety standards.
• Monitor breakfast stock levels, ordering and waste.
• Coordinate visits from mobile engineers, contractors and specialist service providers.
• Build strong relationships with client stakeholders and respond professionally to service requests.
• Carry out workplace inspections and report maintenance, health and safety or compliance issues.
• Maintain accurate records, including inspections, contractor attendance, incidents and service requests.
• Promote a positive health and safety culture, ensuring compliance with company policies and procedures.
• Support audits, emergency response arrangements and continuous service improvement.
• Manage delegated site expenditure, consumables and operational resources.

Skills

Facilities management

Contractor coordination

Team leadership

Health & safety

Customer service

IT skills

Education

IOSH Managing Safely

Food Safety Level 2

Tools

Microsoft Office

Job description

• Full time
• Monday to Friday - 08:30-17:00
• £30000 per annum plus our Sodexo employee benefits package
• Opportunities for professional development

Assistant Facilities Manager

Liverpool, L3 9QJ

At Sodexo, we’re passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees.

Sodexo is looking for an organised and customer-focused Assistant Facilities Manager to oversee the day-to-day delivery of workplace services at our client's Liverpool office.

This is an exciting opportunity to join our team with an October 2026 start date.

This varied role is ideal for someone who enjoys working independently, building strong relationships and ensuring a safe, compliant and welcoming workplace. Acting as Sodexo's main on-site representative, you'll coordinate facilities services, manage the local cleaning operation and ensure an excellent experience for colleagues and visitors.

The Role

Reporting to the Facilities Services Manager based in Manchester, you will take ownership of the daily operation at the Liverpool site. You'll directly manage the Cleaner, coordinate mobile engineers, contractors and suppliers, oversee workplace presentation and support the daily complimentary breakfast service.

You'll be the first point of contact for facilities-related matters, ensuring issues are resolved quickly while maintaining high standards of health, safety and customer service.

Key Responsibilities:

• Coordinate the day-to-day delivery of facilities services across the Liverpool office.
• Act as Sodexo's principal on-site contact for clients, colleagues, contractors and suppliers.
• Manage and support the on-site Cleaner, including work allocation, quality inspections and performance.
• Ensure high standards of cleanliness, hygiene and workplace presentation.
• Coordinate the daily complimentary breakfast service, ensuring products are stocked, presented and maintained to food safety standards.
• Monitor breakfast stock levels, ordering and waste.
• Coordinate visits from mobile engineers, contractors and specialist service providers.
• Build strong relationships with client stakeholders and respond professionally to service requests.
• Carry out workplace inspections and report maintenance, health and safety or compliance issues.
• Maintain accurate records, including inspections, contractor attendance, incidents and service requests.
• Promote a positive health and safety culture, ensuring compliance with company policies and procedures.
• Support audits, emergency response arrangements and continuous service improvement.
• Manage delegated site expenditure, consumables and operational resources.

What we're looking for:

We're looking for an organised and proactive individual with experience in facilities or workplace services and a passion for delivering excellent customer service.

Essential

• Experience in facilities management, workplace services, cleaning, hospitality or a similar environment.
• Experience coordinating contractors, suppliers or operational services.
• Previous supervisory or team leadership experience.
• Knowledge of cleaning operations, COSHH and workplace health and safety.
• Strong organisational, communication and customer service skills.
• Ability to work independently, manage priorities and solve problems effectively.
• Good IT skills, including Microsoft Office.

Desirable

• IOSH Managing Safely or a similar health and safety qualification.
• Level 2 Food Safety & Hygiene or equivalent.
• Experience in a corporate workplace or client-facing environment.
• Previous experience coordinating cleaning, contractors or workplace hospitality services.
• Membership of the Institute of Workplace and Facilities Management (IWFM) or a similar professional body.

Why Sodexo?:

Working with Sodexo is more than a job; it’s a chance tobe part of something greater.

Belong in a company and team that values you foryou.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout your career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed tobeingan inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Ready to be part of something greater?

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications