Assistant Executive House Keeping

Accor Hotels; Hounslow; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading hospitality company is seeking a Housekeeping Supervisor in Hounslow. The role involves overseeing the cleanliness of guest rooms and public areas, managing the housekeeping team, and ensuring high standards. Ideal candidates will have a background in Hotel Management and supervisory experience, with strong leadership and problem-solving skills.

Benefits

Exclusive benefits specific to hospitality

Career development opportunities

Qualifications

• 2-5 years housekeeping experience in a supervisory role.
• Strong leadership & team management skills.
• Fluency in English; additional languages a plus.

Responsibilities

• Supervise public areas and housekeeping staff.
• Ensure cleanliness of guest rooms and report issues.
• Conduct daily staff briefings and manage team tasks.

Skills

Leadership

Communication

Attention to detail

Time management

Problem-solving

Education

Diploma or degree in Hotel Management

Job description

Company Description

Joinus at Accor,wherelife pulseswithpassion!

As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.

Byjoiningus,youwillbecomeaHeartist,becausehospitalityis, first andforemost, aworkofheart.

Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!

Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.

Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.

Hospitalityisaworkofheart,
Joinus andbecomeaHeartist.

Job Description

• Supervise public areas

• Replenish guest supplies and ensure that guests requests are promptly attended to

• Attend to reports on damage or malfunction in hotel rooms

• Maintain equipment in proper state of cleanliness

• Maintain a section floor report

• Conduct regular room checklists

• Report unusual behavior/activities on floors to Executive Housekeeper

• Record room status in allocated section accurately

• Assist Executive Housekeeper in assessing team members’ attendance and performance

• Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team

• Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set

Qualifications

• A diploma or degree in Hotel Management, Hospitality, or a related field is preferred.

• 2-5 years of housekeeping experience, preferably in a supervisory or managerial role.

• Strong leadership & team management to supervise housekeeping staff.

• Excellent communication skills for interacting with guests and staff.

• Attention to detail to maintain high cleanliness standards.

• Time management & organizational skills for scheduling and task delegation.

• Problem-solving abilities to handle guest complaints or housekeeping issues.

• Knowledge of housekeeping procedures, cleaning techniques, and safety regulations.

Additional Information

experience is an asset
Prior experience working with Opera Cloud or a related system
Strong interpersonal and problem solving abilities
Fluency in English, additional languages are a plus