Assistant Employee Relations Advisor

TN United Kingdom; Birmingham; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an Assistant Employee Relations Advisor to join a dynamic team in Birmingham. This hybrid role offers flexibility while allowing you to manage your own caseload of employee relations issues. You'll provide essential HR advice, utilize technology for case management, and gain exposure across various sectors. With a focus on continuous development, the company supports your growth, including CIPD studies. If you're passionate about employee relations and eager to make a positive impact, this opportunity is perfect for you.

Benefits

Virtual GP services

Financial wellbeing assistance

Flexible lifestyle benefits

High street discounts

Cycle-to-work scheme

Life cover

Enhanced pension contributions

Employee recognition programs

Qualifications

• Knowledge of Employee Relations or keen interest in the field.
• CIPD qualified or seeking support for studies.

Responsibilities

• Managing ER issues from receipt to resolution.
• Providing HR advice on policies and procedures.

Skills

Employee Relations knowledge

Communication skills

IT skills (MS Word, MS Excel, MS PowerPoint)

Coaching and influencing skills

Research-oriented mindset

Education

CIPD qualification

Tools

Case management system

Job description

Social network you want to login/join with:

Assistant Employee Relations Advisor, Birmingham

Client:

Location:

Birmingham, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

ba654dd17f14

Job Views:

12

Posted:

29.04.2025

Expiry Date:

13.06.2025

Job Description:

Join us and help deliver the exceptional, every day.

You will be joining a team of talented, solution-focused and driven employee relations specialists. Our purpose is to support our managers to make Mitie a great place to work. We advise and coach managers in their management of ER cases, upholding fair and just policies in line with legislation and best practices while balancing risk and commerciality to deliver the best results for our business.

This is a hybrid role typically requiring 1 to 2 days per week in the Birmingham office, with flexible working options available. We support continuous development, including those who wish to continue or begin their CIPD studies.

What to Expect:

• Managing your own caseload of ER issues from receipt to resolution, utilizing your knowledge of ER and employment law
• Providing HR advice related to HR policies, practices, and procedures
• Using technology, including our case management system, to remotely deliver quality service
• Handling inbound ER phone calls from customers
• Gaining exposure to a wide variety of contracts across many sectors, both public and private
• Being part of a wider customer-focused People Support team within Mitie's central HR function

What we are looking for:

• Knowledge of Employee Relations or keen interest in Employee Relations
• CIPD qualified or seeking support with your studies
• Proficient IT skills including MS Word, MS Excel, and MS PowerPoint
• Understanding of HR systems (advantageous)
• Keen interest in Employment Law
• Respect for confidentiality
• Curious mindset, research-oriented, inquisitive
• Excellent communication skills, both written and oral
• Strong case management skills, able to prioritize
• Well-organized, able to meet deadlines with attention to detail
• Ability to work independently and in a team
• Coaching and influencing skills supported by logic and facts

Our market-leading benefits include virtual GP services, financial wellbeing assistance via Salary Finance, flexible lifestyle benefits through Choices, high street discounts, cycle-to-work scheme, life cover, enhanced pension contributions, and employee recognition programs like Mitie Stars.

We prioritize career progression, offering diverse training and development resources to support your growth within the company.