Assistant Duty Manager

University of Leeds; Leeds; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player in sports and physical activity seeks a dedicated Facility Supervisor to manage outdoor sports facilities. This exciting full-time role involves overseeing operations, ensuring high standards of cleanliness and safety, and providing exceptional customer service. With a recent £9.3 million investment in sporting facilities, this position offers a unique opportunity to contribute to a vibrant sports community. If you possess strong supervisory skills and a passion for sports, this role is perfect for you.

Qualifications

• Proven experience in a supervisory role within a sports or leisure facility.
• Ability to maintain high standards in facility presentation and customer service.

Responsibilities

• Manage day-to-day operations of outdoor sports facilities.
• Supervise operational staff and ensure excellent customer service.

Skills

Customer Service

Communication Skills

Interpersonal Skills

Supervisory Experience

Education

First Aid Qualification

Food Hygiene Certificate

Job description

This role is available to internal applicants from Sports and Physical Activity only.

Interviews are expected to be held 23 May 2025.

The University of Leeds has recently made a significant investment into its outdoor sporting facilities with a £9.3 million investment at our Sports Park Bodington site. This included the construction of the new Football Community Pavilion and three SiS 3G Rubber Crumb FIFA Quality Pitches. Other recent projects on the site have included a £5.2 million investment into the new Brownlee Centre and a 1.6km closed road circuit.

Responsible to the Facility Manager, you will contribute to the management of the day to day operation of the outdoor sport facilities and assist with the supervision of operational staff on shift. You will ensure that excellent customer service is provided to all customers and visitors and that the facilities remain safe, clean, and well maintained at all time.

You will have proven experience working in a sport of leisure facility in a supervisory capacity, with experience of monitoring and maintaining high standards in facility presentation and customer service. You will have excellent communication and interpersonal skills with the ability to work both independently and as part of a team. You will hold a relevant first aid qualification and food hygiene certificate.

This full-time role will work on a 5 over 7 shift basis and will include the requirement for you to work early mornings (6am start), evenings (11pm finish), weekends, University closure days and Bank holidays.

To explore the post further or for any queries you may have, please contact:

Ashley Smith, Operations Manager (Outdoor Sports)