Assistant Document Controller

www.findapprenticeship.service.gov.uk - Jobboard; Helston; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading engineering services provider is seeking an Assistant Document Controller to join their team at RNAS Culdrose. You will ensure the integrity of aircraft documentation, assist in administrative processes, and support engineering safety compliance. This role offers a competitive salary along with extensive benefits, including annual leave, pension scheme, and training opportunities.

Benefits

Competitive salary

29 days' annual leave plus bank holidays

Up to 6% contributory pension scheme

Extensive training and development opportunities

Qualifications

• Previous aircraft engineering experience with a good working knowledge of Merlin Aircraft Engineering.
• Understanding of rotary wing military aviation procedures.
• Proven experience in Airworthiness Engineering Safety and Compliance.

Responsibilities

• Ensure aircraft electronic structural information and supporting documentation are complete.
• Support the aircraft receipt process by liaising with the dispatching unit.
• Promote the Maintenance Error Management System (MEMS).

Skills

Aircraft engineering experience

Knowledge of Naval Air Publications

Understanding of Health and Safety regulations

Experience with Engineering and Asset Management Systems

Leadership and people management skills

Job description

Serco Limited
Assistant Document Controller
RNAS Culdrose, Helston
Permanent Full time
Competitive salary plus benefits

Overview

Serco has an exciting opportunity for an Assistant Document Controller to join our team based at RNAS Culdrose. This role is part of the Integrated Merlin Operational Support contract within the Air Engineering Writer team, supporting contractual delivery at the site.

Main Responsibilities

1. Ensure aircraft electronic structural information and supporting documentation are complete and accurate to maintain administrative integrity and airworthiness.
2. Support the aircraft receipt process by liaising with the dispatching unit for documentation checks, GOLDesp reports, and ensuring the aircraft receipt log is maintained.
3. Assist in the aircraft despatch process, ensuring MOD F700C contents are up-to-date with MOD F799/1 instructions, and generate aircraft despatch notifications while maintaining a despatch log.
4. Generate and submit aircraft weight and moment concession requests as needed.
5. Act as a point of contact for dissemination of relevant Technical Instructions issued by the DT.
6. Support the generation of 'Request Category' requests as directed by customer line management.
7. Collect and store component change proformas.
8. Manage the receipt and dissemination of 'Signals' and maintain a signal log.
9. Promote the Maintenance Error Management System (MEMS) and encourage incident and near-miss reporting.

Candidate Requirements

• Previous aircraft engineering experience with a good working knowledge of Merlin Aircraft Engineering and Aircraft Systems.
• Knowledge of Naval Air Publications and C-IETP.
• Understanding of Health and Safety, COSHH Regulations, Tool Control, and Quality Practices.
• Experience with Engineering and Asset Management Systems.
• Completion or ability to complete a Maintenance Human Factors Course.
• Understanding of rotary wing military aviation procedures.
• Proven experience in Airworthiness Engineering Safety and Compliance according to Regulatory and Legislative requirements (MAA).
• Excellent leadership and people management skills.
• Ability to work productively and efficiently under tight deadlines and pressure, maintaining operational outputs.

What We Offer

• Competitive salary with annual reviews.
• Up to 6% contributory pension scheme.
• 29 days' annual leave plus bank holidays.
• Extensive training and development opportunities, including internal courses, qualifications funding, mentoring, and internal progression.
• Wellbeing programs including Employee Assistance, BUPA HealthLine, wellbeing app, and healthcare cash plans.
• Discounts at around 1,000 retailers.
• ShareSave scheme for saving and purchasing Serco shares at a discount.
• Employee networks for support, idea sharing, and community building.