Assistant Director, Student Success: Saint Joseph’s University

Bryn Mawr College; Wales; On-site; GBP 30,000 - 45,000; Full time

Job summary

A prominent educational institution in the United Kingdom is seeking an Assistant Director to enhance the success of First Gen students. The role involves coordinating programs, engaging with students facing various obstacles, and managing student retention initiatives. Ideal candidates will have experience in educational program coordination and a strong understanding of student needs. This position offers a chance to impact student success directly.

Qualifications

• Experience coordinating programs that enhance student success.
• Ability to engage with First Gen students and address their unique challenges.
• Familiarity with student retention management systems.

Responsibilities

• Coordinate programs that enhance student success and retention.
• Manage the AIM Early Arrival Program and mentor training.
• Conduct exit interviews with voluntarily withdrawing students.

Job description

The Assistant Director’s primary responsibilities include coordinating programs that enhance student success, tracking the causes of student attrition, and engaging in collective work to strengthen the student experience with special attention paid to first year to second year retention and persistence to graduation for First Gen students. The Assistant Director works directly with students facing personal, financial, academic and transition obstacles.

• Serve as the point of contact for First Gen students navigating their SJU experience.
• Coordinate the Rebound Program, chair the Rebound Committee, track engagement of Rebound participants, and assess the outcomes of the program.
• Manage the AIM Early Arrival Program, oversee and train the undergraduate student mentors, lead marketing efforts, and organize logistics of the multi-day program.
• Co-Lead the Invisible Safety Net Committee (ISN).
• Serve as the secondary functional lead for the Starfish Student Retention Management technology system, meet regularly with the Starfish Consultant, provide support and training for faculty and staff Starfish users.
• Actively engage with the Starfish Student Retention Management System, respond to flags and referrals, and perform appropriate follow-up in a timely fashion.
• Co-Advise the Tri-Alpha First Gen Honor Society and a First Gen Student Organization.
• Monitor attrition activity and reach out to students who are considering transferring out of SJU to determine potential attrition causes and seek solutions.
• Compile the “Underrepresented Students Persistence Report” in conjunction with Fall and Spring Persistence Reports.
• Conduct exit interviews with undergraduate day students voluntarily withdrawing from the University and communicate student withdrawals to stakeholders.
• Have consistent office hours posted in Starfish for meeting with students.