Assistant Director of Repairs

Acorn Recruitment; Forest of Dean; Hybrid; GBP 80,000; Full time

Job summary

A housing association is seeking an Assistant Director of Repairs to oversee repairs and facilities management services in Gloucestershire and the Forest of Dean. This role requires leadership experience, skills in housing repairs, and strong people management abilities. The successful candidate will shape policies and drive a customer-focused culture, ensuring service delivery meets tenants' needs. This full-time position offers a competitive salary of £79,700 and a benefits package with hybrid working arrangements.

Benefits

Competitive benefits package

Qualifications

• Proven track record in leading multi-disciplined teams.
• Experience in external partnerships for customer-focused delivery.
• Demonstrable ability in identifying customer needs.

Responsibilities

• Oversee repairs and facilities management services.
• Drive improvements in response to tenant needs.
• Shape and implement policies to build a customer-focused culture.

Skills

Leadership experience

Housing association repairs services

Contract procurement and delivery management

People management skills

Strategic planning

Education

Degree in relevant subject area

Management Qualification (ILM, CMI or similar)

MRICS or MCIOB

NEBOSH Construction Certificate

Tools

Project Management qualification

Job description

Come make a real difference as our Assistant Director of Repairs

Everyone should have a warm, safe, affordable home.

As our Assistant Director of Repairs, you'll play a leading role in helping us provide this for thousands of families across Gloucestershire and the Forest of Dean. Overseeing our repairs and facilities management services, you'll drive improvements that respond to our tenants' needs and feedback. You'll manage a high-quality, cost-effective service that can deliver right first time for our tenants.

What you'll bring to our team

As an experienced leader with a proven track record, you'll use your skills and expertise to provide technical advice on repairs and facilities management to the Leadership Team and Board. Working with the AD of Assets and Executive Director of Homes, you'll shape and implement robust policies and procedures and build a customer-focused culture that values diversity and supports learning.

What we're looking for

• An experienced senior manager, who has led multi-disciplined teams and worked alongside external partners/contractors to deliver excellent customer-focused results within a repairs service.
• Skills and experience in housing association repairs services, empty homes refurbishment, fleet management, grounds maintenance and cleaning services.
• Demonstrable experience in contract procurement and delivery management.
• Excellent people management skills with a proven record for developing others, building capabilities within areas of responsibility and performance management.
• Excellent strategic and analytical skills and an ability to identify and understand the needs of customers and create and deliver ambitious strategic plans to meet these.

Qualifications

• Qualified to degree level or equivalent (such as HND) in a relevant subject area, or qualified by experience.
• A relevant Management Qualification, ILM, CMI or similar would be an advantage.
• Evidence of Continuous Professional Development.
• MRICS or MCIOB would be an advantage.
• Full Driving Licence and access to a car insured for business use.
• NEBOSH Construction Certificate or similar experience would be desirable.
• Project Management qualification would be desirable.

Key Details

• Salary of £79,700 per annum.
• Full-time and permanent contract.
• Location: Newent, Gloucestershire, with hybrid and flexible working (required onsite 4 days per week).
• Competitive benefits package.

Want to know more?

Please find the full job description attached on Acorn's website.

How to Apply

To help us find the right person for this role, we are working with our recruitment partners Acorn by Synergie. They are managing the recruitment process on our behalf so, if you would like to join us or find out more about the role please get in touch with Luke Robért at Acorn by Synergie.

If you would like to apply, we'll require the following for consideration:

• Updated CV.
• Personal statement highlighting why you would like to join Two Rivers Housing and how you believe you meet the requirements set out in our person specification (max of 500 words).

The deadline for applying is midnight on 6th August 2025.

We're expecting to hold interviews on Thursday 21st 2025.

If you have any issues with this date or require any reasonable adjustments as part of this process, then please contact our recruitment partners who will be happy to help.

Acorn by Synergie acts as an employment agency for permanent recruitment.