Assistant Director- Environmental Services & Behaviour Change

The Methodist Church in Britain; Greater London; In loco; GBP 90.000 - 130.000; Tempo pieno

Descrizione del lavoro

London Borough of Hackney is seeking a high‑calibre leader to head Climate, Homes and Economy operations at Assistant Director level (SM2). The role directs 24/7 frontline services including street cleansing, waste collection and fleet, with accountability for safety, governance and a multi‑million pound budget.

The post requires strategic vision, stakeholder leadership and the ability to drive service change while managing complex unions and partner relationships.

Competenze

• Proven senior leadership experience in environmental services or public realm.
• Experience managing large frontline workforces and union relations.
• Strong understanding of statutory waste governance and health & safety standards.

Mansioni

• Provide overarching direction for 24/7 environmental operations across street cleansing, waste collection, estate cleansing and commercial waste.
• Lead the Refuse & Recycling, Street Cleansing, Commercial Services and Fleet Management services.
• Execute data-led behaviour change strategies to engage residents and businesses, raising recycling and reducing waste.
• Expand commercial services to generate revenue and optimise resource management.
• Lead digital transformation across route planning and customer engagement.
• Direct operations at Millfields Depot and Waste Transfer Station, maintaining safety, statutory and Operator's Licence standards.
• Inspire a multi-tiered frontline workforce and foster positive union relations.
• Collaborate with strategic partners such as the North London Waste Authority.

Conoscenze

Senior leadership

Change management

Communication

Strategic thinking

Union relations

Safety & governance

Descrizione del lavoro

This senior post in the Climate, Homes and Economy department at the London Borough of Hackney leads the council's environmental services at Assistant Director level, on the SM2 tier. The role directs around-the-clock frontline operations, covering street cleansing, waste collection, estate cleansing, commercial waste and fleet, and drives behaviour change to raise recycling. It oversees up to 650 staff and a gross budget of £45.7m, and welcomes leaders from in-house or contracted services.

What the job involves

• Provide overarching direction for 24/7 environmental operations across street cleansing, waste collection, estate cleansing and commercial waste
• Lead the Refuse & Recycling, Street Cleansing, Commercial Services and Fleet Management services
• Execute data-led behaviour change strategies to engage residents and businesses, raising recycling and reducing waste
• Expand commercial services to generate revenue and optimise resource management
• Lead digital transformation across route planning and customer engagement
• Direct operations at Millfields Depot and Waste Transfer Station, maintaining compliance with safety, statutory and Operator's Licence standards
• Inspire a multi-tiered frontline workforce and foster positive union relations
• Collaborate with strategic partners such as the North London Waste Authority

What’s required

Experience

• Proven senior leadership experience in environmental services, public realm or complex logistics, in-house, through client-side contract management or in the private waste sector
• Track record of managing large frontline workforces, navigating union relations and leading through change

Skills & knowledge

• Robust strategic understanding of statutory waste governance, health and safety frameworks and compliance standards
• Executive capability to hold operational services to the highest standards of safety and delivery
• Strategic vision, leadership resilience and ability to drive performance, culture and service change
• Outstanding communication skills
• Political acumen

Checks & eligibility

• Standard DBS check

Other

• Passion for embedding equality, diversity and inclusion
• Alignment with the council's PROUD values