Assistant Development Manager

FPMR Ltd; London; On-site; GBP 36,000 - 40,000; Full time

Job summary

A property management firm in North London is seeking an Assistant Development Manager. The candidate will manage the reception, provide excellent services to residents, and ensure effective communication. Ideal candidates will have experience in residential or hotel environments and possess strong customer service skills. A competitive salary of £36,000 - £40,000 is offered.

Qualifications

• Experience in Residential or Hotels within a senior position.
• Strong written and verbal communication skills in English.
• Be able to demonstrate initiative.

Responsibilities

• Man the reception desk during agreed hours.
• Provide services to residents and stakeholders as per instructions.
• Respond to resident requests in a timely manner.

Skills

Strong written and verbal communication skills in English

Immaculate presentation

Experience in the highest level of customer service

Reliable and good timekeeping

Demonstrated initiative

Job description

We are recruiting for an Assistant Development Manager in North London.

Start Date: Immediate Start

Salary: £36,000 - £40,000 per annum

Shift Pattern: Monday to Friday, 8.30am-17.30pm

Location: North London

Job Description

• To man the reception desk during agreed hours
• To provide/facilitate services to residents and other stakeholders as per instructions of managing agent
• To respond proactively to resident or other requests in a timely and polite manner
• To communicate effectively with residents, guests, members of staff and contractors
• To welcome residents and guests to the building
• To answer the telephone and deal with general enquiries, logging messages and following up on requests & events
• To receive, log, and distribute mail/ other deliveries to individual properties
• To oversee the cleanliness & comfort of reception areas and associated common parts
• To assist with security duties, when required
• To assist with daily administration and office tasks
• To perform any necessary porter duties which may include, but are not limited to, carrying packages for residents, and light cleaning duties as and when required
• To assist the property management team in monitoring the presence of workmen working at the building and supervising their activities to ensure minimum disturbance to residents
• To assist in co-ordinating access and monitor and react to alarms as appropriate
• To assist in the logging and reporting of any maintenance requirements or incidents using the appropriate procedure, informing the managing agent as quickly as possible

Requirements:

• Experience in Residential or Hotels within a senior position.
• Reliable and timekeeping.
• Immaculate presentation.
• Strong written and verbal communication skills in English.
• Have excellent communication skills.
• Experience in the highest level of customer service.
• Be able to demonstrate initiative.

The successful candidate must be able to provide excellent references and be willing to undergo full vetting checks.