Assistant Development Manager

Premier Estates; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A residential property management company in London is seeking a dedicated individual to support the Development Manager. Responsibilities include overseeing day-to-day operations, health and safety compliance, and managing onsite staff effectively. The ideal candidate will have experience in residential property management, possess strong communication skills, and a proven track record of leading teams. This role offers a comprehensive support structure and a focus on career growth.

Benefits

20 days annual leave plus bank holidays

Westfield Health cashback plan

Career development support

Employee referral scheme

Team uniform

Discretionary bonus

Qualifications

• Experience in residential block management.
• Experience managing contractors and third-party providers.
• Excellent communication skills with clients and stakeholders.
• Strong ability to lead and inspire a team.

Responsibilities

• Support the Development Manager in operational tasks.
• Carry out health and safety inspections and audits.
• Oversee contractor work compliance.
• Administer and monitor insurance claims.

Skills

Communication skills

People management

IT skills

Multitasking ability

Job description

Overview

Role focusing on supporting the Development Manager with day-to-day operational running of the estate, health and safety compliance, supervising onsite staff, delivering exceptional customer service, and implementing SOPs.

Responsibilities

• Support the Development Manager with day-to-day operational running of the estate, including health and safety compliance, supervising onsite staff, delivering exceptional customer service, and implementing SOPs.
• Carry out health and safety inspections, daily audits, plant room checks and reporting; ensure action points are attended to in a timely manner.
• Assist the Development Manager in overseeing the onsite team, ensuring communal areas meet Health and Safety Standards and remain clean to a high standard.
• Oversee contractors; ensure Permits to Work are correctly completed and accompanied by RAMS (Risk Assessments and Method Statements).
• Review procedures and recommend improvements to enhance the development.
• Oversee onsite team adherence to policies and procedures; provide training, development, guidance and report issues to the relevant parties.
• Liaise with residents and contractors regarding routine repair and maintenance requests; monitor work to completion and provide consent forms where required.
• Progress all repair and maintenance needs noted during inspections, prioritise as necessary, and proactively update those affected, the reporter and the client as appropriate.
• Attend meetings as required by the Development Manager and take minutes as required.
• Administer and monitor insurance claims to completion; liaise with residents, contractors and insurance companies as appropriate.
• Undertake general duties commensurate with the management of residential property in line with industry best practice.

Note: Comprehensive guidance and support will be provided to ensure your success in this role.

Qualifications / Experience

• You will have experience working in a similar role in the residential block / leasehold property management sector.
• You will have experience managing hard and soft services contractors and third-party providers.
• Excellent communication skills in both written and verbal form; liaising with clients, contractors, residents and stakeholders across the board.
• Strong people manager with the ability to lead and inspire a team.
• Proficient IT skills.
• Strong multitasking ability; all applicants must be eligible to live and work in the UK with documented evidence of eligibility available from all candidates.

Benefits

• 20 days of annual leave plus bank holidays
• Westfield Health cashback plan
• Support your career development
• Employee referral scheme
• Team uniform
• Discretionary bonus