Assistant Deputy Manager

N Family Club; Twickenham; On-site; GBP 34,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Flexible working

Holiday allowance

Development fund

Clothing allowance

Parental leave

Childcare discount

Job summary

N Family Club is seeking an Assistant Deputy Manager in Twickenham, London, to support the nursery management and lead Educators in delivering outstanding education and customer service. You’ll help manage nursery operations in the Deputy Manager’s absence and drive continuous improvement across the site.

The role requires a Level 3 Early Years qualification, safeguarding training, and experience in nursery leadership. Competitive salary and extensive benefits are included.

Qualifications

• Previous experience in a nursery leadership position (ideally as a Room Manager, Third in Charge, or Deputy Manager).
• Knowledge of UK regulatory requirements and inspection processes (desirable).
• Budget management, staffing and performance reporting experience (desirable).
• Background in delivering exceptional customer service.
• Level 3 Early Years qualification (or above).
• Paediatric First Aid, First Aid at Work, and ongoing safeguarding training.
• Strong communication with parents, external professionals, and colleagues.

Responsibilities

• Create a safe, welcoming environment where the team can thrive.
• Partner with the Deputy Manager to deliver outstanding education per the N Pedagogy.
• Champion safeguarding and wellbeing, acting as Designated Safeguarding Lead when needed.
• Keep self-evaluation up to date and ensure actions are followed through.
• Oversee daily risk and health and safety checks for smooth operation.
• Coach and motivate the team through feedback and professional development.
• Assist with staffing and operations, including interviews and rotas.
• Drive continuous improvement and maintain high educational standards.
• Bring positivity, flexibility and passion to support N Family Club's goals.

Skills

Nursery leadership

Customer service

Team coaching

Communication

Safeguarding

Education

Level 3 Early Years qualification

Job description

Assistant Deputy Manager

Department: Nursery Education

Employment Type: Permanent - Full Time

Location: Twickenham, London

Reporting To: Natalie Healy

Compensation: £33,717 - £35,131 / year

Description

We’re more than just a nursery group. We’re the UK’s most innovative early-years education provider.

At N Family Club, we dreamed of reimagining early years education. Becoming a place that fosters creativity, embraces a curriculum-led approach, and prepares children for the modern world. We’re proudly making our dream a reality – and we want you to be a part of it!

As an Assistant Deputy Manager at N Family, you’ll support the nursery management team and lead our incredible Educators to deliver outstanding education, brilliant customer service, and a thriving team culture. As an early years’ expert, you’ll encourage passionate, innovative teaching and take the lead on nursery operations whenever the Deputy Manager is away.

In our fast-paced, ever-evolving environment, you’ll drive our Wildly Important Goals (WIG) forward, keep us improving, and help us achieve our vision of becoming the most loved early years education group in the UK.

Your key responsibilities

• Create a safe, welcoming, and inclusive environment where everyone can thrive as a team.
• Partner with the Deputy Manager to deliver outstanding education in line with the N Pedagogy and Curriculum.
• Champion safeguarding and wellbeing, acting as Designated Safeguarding Lead when needed.
• Ensure the nursery self-evaluation is up to date and actions are followed through quickly and effectively.
• Keep our nursery shining – reviewing our daily risk and health and safety checks, you’ll make sure everything runs smoothly and safely.
• Coach, guide, and motivate your team through regular feedback and professional development.
• Support with staffing and operations – from interviews and rotas to helping in rooms when needed.
• Champion continuous improvement, keeping practice fresh, creative, and Outstandingly Outstanding.
• Bring positivity, flexibility, and passion to everything you do, helping N Family go beyond every single day.

Our Assistant Deputy Managers should have...

• Previous experience in a nursery leadership position (ideally as a Room Manager, Third in Charge, or Deputy Manager).
• Knowledge of local authority and regulatory requirements and inspection processes across the UK (desirable).
• Some experience in managing budgets, including capacity and team deployment, management of performance, and reporting metrics (desirable).
• A background in leading consistent and exceptional customer service.
• Full and relevant Level 3 Early Years qualification (or above).
• Paediatric First Aid (12 hours), First Aid at Work, and a commitment to remain compliant.
• Relevant safeguarding/child protection training and be willing to update that training regularly.
• A genuine passion for education and changing the lives of children.
• Able to communicate with parents, external professionals, colleagues, and children effectively.

The N Advantage package

• Competitive salary – £33,717 - £35,131 per annum
• Performance bonus – Up to £1,200 annually.
• Flexible working – Choose 4-5 days a week for a work-life balance that suits
• you.
• Industry-leading holiday allowance – Up to 35 days, including a personal
• ‘Me’ day and Christmas closure.
• Development fund – £100 annual learning fund, plus paid N Academy
• training (level 3, EY Degrees, Forest School & more).
• No uniforms – £100 clothing allowance for style freedom!
• Family-friendly – Enhanced parental/fostering/neonatal leave after 2 years.
• Childcare – 40% discount, plus 6 emergency days annually.

And that’s not all!

• Loyalty rewards – 5-year bonus: around-the-world trip + 2 bonus weeks off. 10-year bonus: “Out of this world” experience + 2 more weeks off!
• N Coaching & Mentoring – Empowering team members with access to 3 ILM-approved coaching programmes.
• Referral scheme – Earn up to £1000 per successful hire.
• Amazing discounts – Save on groceries, shopping, fitness, and more.
• Travel support – Season ticket loans and cycle-to-work scheme.
• Socials & Wellbeing – Annual parties, team events, gym discounts, and online fitness.
• And much, much more!

Why N Twickenham?

Join our outstanding team at this fabulous 127-place nursery in the heart of Twickenham, South West London. Getting here is a breeze! Just a 5-minute walk from Twickenham station, with buses 267, 281, 290, and R68 all stopping nearby.

Why N Family Club?

At N Family Club, we’re reimagining early years education – and we want you to be a part of it. We’re a certified Great Place to Work and one of the UK’s most innovative early years groups. With top salaries, unmatched benefits, and real career progression, we put our people first.

Join us today to spark big ideas in young minds and shape a career you’ll love.