Assistant Delegated Authority Manager

PoloWorks; London; On-site; GBP 55,000; Full time

Job summary

A leading company in the insurance sector is seeking an Assistant Delegated Authority Manager in London. The role involves managing client relationships, overseeing team operations, and driving process improvements. The ideal candidate will have strong experience in delegated authority operations and excellent communication skills. Benefits include a competitive salary, discretionary bonus, and flexible working options.

Benefits

Discretionary bonus

25 days annual leave

Flexible hybrid working

Private health insurance

Life assurance

Income protection

Pension contributions

Volunteering days

Employee assistance

Retail discounts

Qualifications

• Strong experience in delegated authority operations.
• Proven ability to build and maintain relationships with senior stakeholders.
• Desirable: CII qualifications and experience in automation.

Responsibilities

• Support client management responsibilities and oversee team operations.
• Lead process improvement initiatives and deliver solutions to clients.
• Mentor and support Delegated Authority Analysts.

Skills

Delegated Authority Operations

Analytical Skills

Communication

Organizational Skills

Problem-Solving

Education

Bachelor's degree in Business

Bachelor's degree in Finance

Bachelor's degree in Risk Management

Bachelor's degree in Insurance

Tools

Atlas

DCOM

DAM

DDM

Crystal

Risk Locator

Job description

Join to apply for the Assistant Delegated Authority Manager role at PoloWorks.

Description

The Polo Delegated Authority Practice is a rapidly expanding division within Polo Commercial Insurance Services. With a presence in both London and Cheltenham, the team provides expert support to Lloyd’s and non-Lloyd’s clients through specialised services, audits, and consulting.

Department: Delegated Authority

Location: London

Compensation: £55,000 / year

The Delegated Authority Consultant will work with a diverse client base while also assisting the Head of Delegated Authority in managing the DA team’s operations, including workforce planning.

Key Responsibilities

1. Support the Head of Delegated Authority with client management responsibilities, including growing and monitoring a portfolio of both Lloyd’s and non-Lloyd’s clients.
2. Oversee team operations, including utilisation and efficiency across projects and ensuring that the Delegated Authority Practice is able to deliver on internal income targets.
3. Lead process improvement initiatives, driving efficiency, and implementing best practices across the delegated authority function.
4. Deliver solutions to multiple clients through regular onsite support work and consulting projects, including resource support, policy drafting, bordereaux consulting, and audit coverage.
5. Engage in client-facing activities such as business development and commercial proposals.
6. Ensure all activities align with client expectations, regulatory requirements, and best practices.
7. Mentor and support Delegated Authority Analysts to foster their professional development.

Skills, Knowledge & Expertise

• Strong experience in delegated authority operations.
• Proficiency in market systems including Atlas, DCOM, DAM, DDM, Crystal, and Risk Locator.
• Excellent attention to detail, due diligence, and investigative skills.
• Strong analytical, communication, and presentation skills.
• Exceptional organisational and time management skills.
• Proven ability to build and maintain relationships with senior stakeholders.
• Bachelor's degree in Business, Finance, Risk Management, Insurance, or related field (or equivalent experience).
• Desirable: CII qualifications (e.g., ACII, CPCU) and experience in automation, data analytics, and process optimisation.
• Proactive mindset with strategic problem-solving skills.
• Effective communication skills across teams.
• Alignment with PoloWorks PRIDE values: Pioneering, Responsible, Inclusive, Delivery Focused, Empowering.

Job Benefits

Competitive salary, discretionary bonus, 25 days annual leave (with buy options), flexible hybrid working, private health insurance, life assurance, income protection, pension contributions, volunteering days, employee assistance, retail discounts, referral schemes, social events, and free Cheltenham bus travel.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

Industries

• Insurance