Assistant Cook

BACKGROUND, COMPANY INFORMATION AND JOB DESCRIPTION

BACKGROUND

Parkwood Outdoors Dolygaer is a multi-activity centre that aims to deliver fun, educational, and high-quality services to our customers. The company prides itself on its exemplary health and safety record and commitment to staff.

Facilities and services include a diverse range of activities suitable for most ages, along with 3 and 4-star accommodation for up to 80 people, a classroom, a cafe, and 14.5 acres of land nestled in the National Park.

ORGANISATION STRUCTURE

The post holder will report directly to the Centre Manager.

JOB DESCRIPTION

Primary objectives for the Assistant Cook:

• Supervise the day-to-day operations of the cafe and catering facilities.
• Ensure the highest possible standards of Health and Safety and customer care.

The Assistant Cook will focus on the following tasks:

• Supervise daily operation of the cafe and kitchen.
• Prepare and cook meals and snacks according to Centre requirements.
• Undertake front-of-house cafe duties as necessary.
• Ensure all food is covered, stored, labelled, and dated to meet food safety regulations.
• Handle, store, prepare, and serve food to prevent contamination.
• Restrict kitchen and cafe access to authorized persons.
• Complete all cleaning duties during shifts.
• Report injuries involving staff or the public to the Centre Manager.
• Record and pass on complaints to the Centre Manager.
• Follow all Health and Safety procedures at all times.
• Deliver a high standard of customer service.
• Assist in managing the Centre’s quality assurance systems and procedures.
• Undertake cleaning duties as required.
• Fulfill any regulatory requirements.
• Handle cash responsibly and in accordance with company financial regulations.
• Provide a safe and efficient service to the public.
• Perform any other duties assigned by the Centre Manager to meet business objectives.

THE CANDIDATE

Qualifications:

• High standard of personal hygiene
• Driver's license
• Good interpersonal skills and a friendly disposition

Personal Characteristics:

• Ability to build strong relationships with customers, clients, and employees
• Effective communication skills at all levels of the organization
• Willingness to work additional hours when required
• Commitment to good employee relations and delivering quality training