Assistant Conference & Events Manager

Elite Hotels; Eastbourne; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading five-star hotel seeks an Assistant Conference and Banqueting Manager to oversee events and maintain high service standards. This role offers an exciting career opportunity, blending event management and customer service oversight in a prestigious environment, along with required duty management shifts.

Qualifications

• Previous experience as a Duty Manager or Supervisor in a Food and Beverage department preferred.
• Good command of the English language, both written and verbal.
• A positive personality and service with a smile.

Responsibilities

• Ensure smooth running of events, manage staff rosters, and ensure high standards of service.
• Deputise for the Conference and Banqueting Manager during their absence.
• Prepare function rooms and manage training for the team.

Skills

Customer service skills

Time management

Attention to detail

Calm under pressure

Personability

Education

Experience in a 4/5 star hotel

Job description

The Grand Hotel in Eastbourne are recruiting for anAssistant Conference and Banqueting Managerto join our dedicated Conference and Banqueting Team.

This is an excellent opportunity to further your career in England’s only five star hotel by the sea.

Overview of the role:

The role of Assistant Conference & Banqueting Manager is a key management role within the hotel.

Working along side the Conference and Banqueting Manager, you will ensure the smooth running of events through good planning and time management. The Grand has a range of 17 meetings and events roomsto caterfor events from one to 200. You will also deputise for the Conference and Banqueting Manager in their absence.

You will ensure the smooth and efficient organisation ofmeetings and events including weddings, private dinners, seminars andparties. Along with the team, you will ensure that function rooms are correctly serviced and set up as well as preparing staff rosters and staff training ensuring that the department gives the highest standards of service and customer care to maximise sales revenue.

This role also includes carrying our Duty Management shifts which include sleeping over night at the hotel.

What we need from you:

• This role is ideally a first step into Hotel Management, although experience as a Junior/Deputy Department Manager in a 4/5 star hotel would be considered.
• Polite and personable with excellent customer service skills
• Well presented and impeccably groomed with a great eye for detail
• Good command of the English language, both written and verbal
• Ability to remain calm under pressure
• Previous experience as a Duty Manager or Supervisor in a Food and Beverage department preferred however not essential if you can demonstrate the key skills required
• A positive personality and service with a smile