Assistant Conference and Banqueting Manager

Bournemouth Highcliff Marriott Hotel; Bournemouth; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the hospitality sector is seeking an Assistant Conference and Banqueting Manager in Bournemouth. This entry-level management position will involve overseeing banquet operations, ensuring high service standards, and enhancing guest experiences. The ideal candidate will have 2 years of experience in event operations and will be pivotal in supporting management to deliver exceptional service.

Benefits

Bonus Scheme

Private Medical Cover

Pension and Life Assurance

23 days holiday increasing with service

Annual Performance Review pay

Uniform, meals on duty, and free car parking

Employee Assistance Program

Comprehensive Training and Development program

Qualifications

• Minimum of 2 years’ experience in event operations, food and beverage, or a related area in the hospitality industry.

Responsibilities

• Assist in managing all aspects of event operations, including service delivery and inventory oversight.
• Lead shifts and support banquet service during events.
• Deliver outstanding guest service and resolve concerns efficiently.

Skills

Customer Service

Event Management

Team Leadership

Job description

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Assistant Conference and Banqueting Manager, Bournemouth

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Client:

Location:

Bournemouth, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

c27ae84c5995

Job Views:

3

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

Job Summary

We are seeking an Assistant Conference and Banqueting Manager to support the successful planning and execution of conferences, meetings, and banqueting events. This entry-level management position involves leading the banquet operations team, ensuring high service standards, and delivering exceptional guest experiences. The ideal candidate will assist in managing all aspects of event operations, from staffing and service delivery to inventory and financial oversight.

We’ll support you in and out of the workplace by offering:

• Bonus Scheme
• Private Medical Cover
• Pension and Life Assurance
• 23 days holiday increasing with service
• Annual Performance Review pay
• Uniform, meals on duty, and free car parking
• Employee Assistance Program
• Comprehensive Training and Development program

Core Responsibilities

Supporting Management of Department Operations and Inventories

• Oversee banquet equipment, supply levels, and inventory to ensure seamless operations.
• Coordinate setup and maintenance of event spaces, ensuring alignment with Marriott standards.
• Assist in scheduling banquet staff based on event needs, budget goals, and service expectations.

Participating in and Leading Banquet Teams

• Lead shifts and actively support banquet service during events.
• Work collaboratively with culinary and event teams to ensure flawless delivery.
• Maintain knowledge of current trends in food, wine, and event presentation to elevate the guest experience.

Providing and Ensuring Exceptional Customer Service

• Deliver outstanding guest service by creating a welcoming and attentive environment.
• Interact with clients and guests to gather feedback and resolve concerns efficiently.
• Review Meeting Planner Survey results, address service challenges, and take action to improve service quality and guest satisfaction.

Conducting Human Resources Activities

• Support hiring, onboarding, and training of banquet associates.
• Train new and existing team members in service standards, event execution, and Marriott brand expectations.
• Create a culture of continuous learning and professional growth by providing regular coaching and development opportunities.
• Ensure all team members follow Marriott safety and emergency procedures.
• Recognise performance and foster a positive, collaborative team culture.

About you

• Minimum of 2 years’ experience in event operations, food and beverage, or a related area in the hospitality industry.