Assistant Claims Manager

National African-American Insurance Association (NAAIA); Birmingham; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance brokerage is seeking an Assistant Claims Manager. This hybrid role based in Birmingham requires supporting complex insurance claims and delivering excellent client experiences. Ideal candidates have a strong background in insurance and demonstrate excellent communication and organizational skills. Opportunities for career development and progression are available.

Benefits

Professional development opportunities

Vibrant and inclusive work culture

Benefits enhancing well-being

Qualifications

• Strong commercial or consulting background in the insurance sector.
• Desire for a career in major and complex claims.
• Proven organizational skills and passion for professional development.

Responsibilities

• Support preparation and presentation of complex insurance claims.
• Project management of claims under guidance of Senior Claims Managers.
• Deliver outstanding client experiences and achieve excellent outcomes.

Skills

Commercial background in insurance

Excellent communication skills

Stakeholder management

Proactive attitude

Education

Professional adjusting qualification

Job description

Overview

We are seeking a talented individual to support our major and complex claims consulting practice, working alongside industry experts to deliver exceptional service to our clients. This is a fantastic opportunity to develop your career in claims management within a dynamic, collaborative environment. This role can be based out of our London, Birmingham, Reading, Manchester or Bristol offices. This is a hybrid role that has a requirement of working at least three days a week in the office or with clients.

Assistant Claims Manager

The successful applicant will support the preparation, presentation, and project management of complex insurance claims under the guidance of Senior Claims Managers and be expected to deliver outstanding client experiences whilst achieving excellent outcomes.

This role would be perfect for someone coming from a previous Adjusting/Claims background looking to join a well-established, market-leading insurance broker with great development and progression opportunities.

What you need to have

• A strong commercial or consulting background within the insurance sector.
• A desire to pursue a career in major and complex claims on behalf of policyholders.
• Excellent communication, stakeholder management, and organizational skills.
• A proactive attitude with a passion for learning and professional development.

What makes you stand out

• Prior experience in claims management.
• Knowledge of insurance claims processes, project management, or dispute resolution.
• A collaborative mindset and enthusiasm for working within a diverse, global team.
• A commitment to delivering exceptional customer service and continuous improvement.
• A professional adjusting qualification

Why join our team

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail]. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.