Assistant Charity Shop Manager

TN United Kingdom; Bourne; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established charity organization is seeking an Assistant Charity Shop Manager to oversee operations in a vibrant community shop. This permanent role involves ensuring exceptional customer service, managing daily shop activities, and training volunteers. The ideal candidate will have retail experience, a commitment to the charity's values, and a proactive approach to problem-solving. Join a dedicated team making a positive impact in the local community while enjoying a fulfilling career in charity retail.

Qualifications

• Experience in a retail environment and managing volunteers.
• Ability to work independently and as part of a team.

Responsibilities

• Ensure high standards of customer care.
• Manage daily operations, including stock and shop appearance.
• Train and supervise volunteers.

Skills

Customer Care

Retail Management

Cash Handling

Health and Safety Awareness

Training and Supervising Volunteers

Job description

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Please note this is a permanent position

Working hours: 16 hours per week

Interview Date: Thursday 15 May

Bourne Corps runs a charity shop which works to meet the needs of the local community and to raise funds for the work of the Salvation Army in the local area. We are looking to appoint an Assistant Charity Shop Manager, who will work in Sally’s Anne’s Charity Shop, and who will oversee the safe and effective management of the shop in the absence of the Charity Shop Manager and will work to further the mission of The Salvation Army.

Key Responsibilities:

• Ensuring the highest standards of customer care
• Managing the daily operation of the shop, including stock management and shop appearance
• Managing the security and accounting of cash
• Addressing health and safety issues
• Handling administrative tasks
• Training and supervising volunteers

The successful candidate(s) will be able to demonstrate:

• Previous experience in a retail environment and managing volunteers and staff
• An ability to work on their own initiative and in a team
• Good awareness of Health and Safety within a Charity Shop environment
• A commitment to the values, aims, and ethos of The Salvation Army