Assistant Centre Manager - Truck Tyres

HiQ Tyres and Autocare; Brandon; On-site; GBP 25,000 - 35,000; Full time

Job summary

HiQ Tyres and Autocare is seeking an Assistant Centre Manager for their Brandon Centre. The position involves leading a team, ensuring excellent customer service, and achieving business KPIs. Ideal candidates will have supervisory experience in retail, particularly within the Truck Tyre sector, and strong mechanical knowledge. The role offers training opportunities, a bonus structure, and employee discounts.

Benefits

Uncapped monthly bonus structure

Generous employee discounts

Training courses for EV & Hybrid

Company Sick Pay

Refer a friend scheme

30 days holiday

Ad hoc incentives

Reward Gateway discounts

Qualifications

• Minimum of 2 years' supervisory experience in retail.
• Experience in the Truck Tyre sector.
• Able to use hand tools and power tools.

Responsibilities

• Lead and train the team to ensure excellent customer service.
• Plan and improve business KPIs with the team.
• Carry out MOT inspections to defined standards.

Skills

Customer Service

Leadership

Mechanical Knowledge

Relationship Building

Team Training

Job description

HiQ Tyres & Autocare has an exciting new opportunity for an Assistant Centre Manager to join the team in our Brandon Centre. The role is offered on a full-time permanent basis, Monday – Friday 8:30am – 5:30pm – half a day finish on a Saturday.

Salary negotiable depending on skills andexperience.

What you will be doing as an Assistant Centre Manager:

• Leading and training the team to provide excellent customer service
• Dealing with Mobile Truck Tyre Technicians
• Ensuring the team is effective and productive
• Working with the team, peers, and store manager to improve the business
• Maximising profit and turnover
• Assist the store’s manager with costs, margins and cash collection
• Planning to deliver KPIs and empowering the team to deliver
• Planning key merchandising activity in a timely manner and ensuring stock management routines are in place
• Building relationships with customers and local traders
• Proactive interactions with customers
• Supporting the store manager to ensure all store colleagues are adhering to health and safety policies and procedures
• Carry out MOT inspection to defined standards
• To carry out administration duties as required within the store.
• To undertake any additional duties (within reason) for the efficient running of the Store.

What you will need:

• Experience within the retail sector with a minimum of 2 years' supervisory experience
• Passionate about improving performance and sales, and delivering a high standard of customer service
• Able to build positive and effective professional relationships
• Experience within the Truck Tyre sector essential
• Strong mechanical knowledge with hands-on experience using hand tools and power tools.

Benefits for working with us:

• We treat our employees like family and provide training and career opportunities.
• Uncapped monthly bonus structure.
• Generous employee discounts on all HiQ Group services.
• Training courses for EV & Hybrid, MOT Testing License, and REACT Training.
• Company Sick Pay.
• Refer a friend scheme.
• 30 days holiday inclusive of bank holidays.
• Ad hoc incentives and industry related days out.
• Reward Gateway (Massive discounts on groceries, high street retailers and many more).

HiQ Tyres & Autocare is owned by Goodyear, a well-known and respected brand in the automotive industry. As we continue to expand our retail stores, we offer job security, career progression, and a brand you can be proud to work for.

#MP