Assistant Centre Manager

Leighton Park Summer School; Reading; On-site; GBP 27,000 - 34,000; Full time

Benefits offered by this job

Full board and accommodation provided

Job summary

Experio Summer Ltd is recruiting an Assistant Centre and Student Experience Manager to support the Centre Manager and Student Experience Manager in delivering a high-quality summer school programme in Reading, UK.

The role involves coordinating centre operations, liaising with school staff, organizing activities and excursions, ensuring safety and welfare, and promoting inclusive participation. The position requires a DBS check and willingness to work six days per week with one day off.

Qualifications

• Outgoing and enthusiastic personality.
• Excellent spoken English language skills.
• Able to work as part of a team and use own initiative.
• Flexible, cooperative, and responsible attitude.
• Experience with young people at a summer/residential program desirable but not essential.
• Knowledge of cities such as London and Cambridge desirable but not essential.
• Sports, art, music or drama skills are valuable.
• Ability to promote safety, welfare and equal opportunities.

Responsibilities

• Support the Centre Manager and Student Experience Manager in centre operations.
• Coordinate daily communications with school departments for smooth delivery of functions.
• Undertake accommodation audits as required.
• Assist in organising on-site activities and excursions.
• Ensure the programme is inclusive, safe and suitable for all students.
• Promote the activity programme to maximise student participation.
• Liaise with staff to ensure facilities are booked and ready.
• Guide Student Experience Teams in planning and delivering activities.
• Plan excursions, itineraries and bookings with Group Leaders.
• Be an active presence at Group Leader meetings and with students.
• Respond to emergencies and maintain student discipline and welfare.
• Support safeguarding with appropriate DBS checks and processes.

Skills

Outgoing personality

Excellent spoken English

Teamwork and initiative

Flexible and responsible

Experience with young people

Local city knowledge

Sport

Art

Music

Drama

Job description

Responsible to Centre Manager and Student Experience Manager

Purpose of job andprimary objectives

To support the Centre Manager and Student Experience Manager in the successful running of the Summer School Centre and delivery of the student experience programme.

Main Duties

• Assisting the Centre, Student Experience & Individuals manager in the smooth running of all aspects of the centre’s operations.
• Supporting daily communication with school departments in order to ensure smooth running of the contracted functions.
• Undertaking required audits of accommodation as required.
• Assisting the Student Experience Manager in the organisation and execution of on-site activities and excursions.
• Ensuring the programme is inclusive, safe, and suitable for all students.
• Promoting the activity programme in innovative ways, maintaining high levels of participation by students.
• Assisting the Student Experience Manager with liaising with school staff to ensure facilities are booked and ready for use.
• Offering guidance and support to members of the Student Experience Teams in planning and delivering activities.
• Helping the Student Experience Manager with excursion planning, organising itineraries for groups, and checking all bookings are completed.
• Liaising with Group Leaders to improve and develop the programme and being an active presence in Group Leader meetings.
• Always maintaining a regular presence with the students.
• Responding to emergencies whenever necessary.
• Maintaining suitable levels of student discipline, safety, and welfare.
• Always encouraging students to use the English language.
• Carrying out and/or consulting risk assessments whenever required.
• Attending all staff briefings.
• Committing to be being a positive role model throughout your employment.

Other responsibilities Whilst every effort has been made to explain the main duties and responsibilities of the post, each individual task undertaken may not be identified. Staff will be expected to comply with any reasonable request from a manager to undertake work of a similar level that is not specified in this job description.

Personal Specification

• Outgoing and enthusiastic personality.
• Excellent spoken English language skills.
• Ability to work as part of a team and to use own initiative.
• A flexible, cooperative, and responsible attitude.
• Previous experience of working with young people at a summer school/residential school programme is desirable but not essential.
• Local knowledge of cities, such as London and Cambridge is desirable but not essential.
• Specific skills in areas such as sport, art, music, and drama would be
• Ability to work in a way that promotes the safety and wellbeing of
• Ability to demonstrate respect for equal opportunities and respect for race and diversity.
• A first aid qualification is desirable (training will be given).

Safeguarding

• Full board and accommodation will be provided.
• You will be required to work six days each week.
• One full day off each week, though will be required to be contactable/on call in case of emergencies.
• All staff will be subject to safeguarding checks, including an enhanced DBS disclosure, once a position has been offered and accepted.

Experio Summer Ltd is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. As such, all successful applicants will: be asked to explain any work and/or educational history gaps; undergo an Enhanced DBS Disclosure or overseas equivalent; provide details of 2 referees that can objectively comment on your suitability to work with children; show evidence of entitlement to work in the UK.

Our Mission Statement As a summer school organiser, we are committed to providing the highest standards of tuition, coaching, supervision, support, and welfare to all our students, group leaders and staff. Our purpose is to create opportunities for young people from all over the world to learn new things, to have new experiences and to make new friends and everlasting memories.

Pay Information The rate of pay for an Assistant Centre and Student Experience Manager is, £670 per week (plus accrued Holiday pay). You are required to work such hours as are reasonably required to carry out your role. You are entitled to one day off per week. You may be required to work in excess of 48 hours per week and therefore be required to opt-out of the 48 hour Working Time Regulations.

A Day in the Life of an Assistant Centre Manager7:30 - The group leaders and students are having breakfast and it’s nice to be able to join them and see how they enjoyed their previous evening’s activities! It’s also a good opportunity to catch up with the team over a coffee.8:00 - After my coffee, I’ll head over to the office to catch up on my e-mails and meet the centre manager, who updates me on any outstanding actions and tasks for the day ahead.We also have a quick management briefing with the Student Experience Manager to ensure we are all on the same page and everyone is happy with today’s task lists.9:00 - I head off to the student accommodation to meet the head of the Hotel services so that we can check in with the cleaning staff and make sure all is in order ready for the students’ return later in the day.10:00 - I have a meeting with the Group Leaders about tomorrow’s excursions, which they are eager to hear about!11:00 - A chance for some quick down time, so I head to the gym for a much-needed workout and swim!12:30 - Time for lunch! I spend my first 15 mins talking to the students as they arrive and linking in with the catering team to make sure everyone is happy about today’s catering service.13:30 - The afternoon activities are underway, however I have some important planning to do ahead of tomorrow, so I head back to the office to confirm the coach arrival times for the morning and prepare the staff packs ready for collection later that day.14:30 – I’m called to meet the Estates Manager in one of the boarding houses as they have identified a problem with the hot water! 30 mins later it’s sorted, and the student and group leaders are none the wiser.16.00 – I head up to the dinner hall to check everything is ready for tonight’s themed service and check in with the catering supervisor who is briefing his staff. I also take the opportunity to meet the catering manager to give them the dietary requirements for some of the students arriving early next week.19.00 – It’s an evening off so I head back to my accommodation to catch up with friends and family and let them know how I am getting on!