Assistant Catering Operations Manager

Exciting careers.

At Sodexo, we’re passionate about delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are currently seeking a dedicated and dynamic Assistant Catering Operations Manager to join our team in Cambridge, CB2 0AA and play a key role in driving excellence and innovation.

About the Role

1. Catering Operations Management: Oversee daily operations, including restaurants, cafés, and grab & go markets. Ensure all areas are clean, well-maintained, and meet Sodexo standards, while assisting in stock control and financial management.
2. Team Leadership & Development: Lead and motivate a team of around 10 employees, ensuring proper training, coaching, and alignment with company policies. Actively manage employee performance, engagement, and succession planning.
3. Customer Service Excellence: Drive exceptional front-of-house customer service, enhance visitor experience, and ensure immaculate cleanliness and presentation across all areas of service.
4. Health, Safety & Compliance: Prioritize Health & Safety, including food safety, COSHH, and fire safety. Manage risk assessments, incident reporting, and safety briefings, and ensure compliance with all regulations.
5. Collaboration & Stakeholder Management: Foster strong relationships with senior stakeholders and clients, representing the catering team in operational discussions and ensuring client satisfaction through consistent performance and adherence to contractual KPIs.

What We’re Looking For

1. Strong communication skills with the ability to build long-term relationships with customers and clients at all levels.
2. Excellent organizational and planning abilities, adept at managing multiple workloads and shifting priorities while meeting deadlines.
3. Proven leadership experience in developing diverse teams and fostering a positive work culture within a catering environment.
4. Highly motivated to learn new procedures, systems, and techniques, with a hands-on approach to maintaining high standards and holding people accountable.
5. At least 3 years of experience managing catering operations, with proficiency in MS Office and a quick adaptability to new systems.

What we offer:

1. A competitive salary
2. A prestigious business location
3. Apprenticeships and professional growth
4. Career opportunities from international market leader
5. A supportive and inclusive work environment
6. A benefits package, including: Support platforms, Sodexo Discounts Scheme, Mercer Aspire Pension Plan, Bike to Work Scheme

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards, and benefits for our colleagues and their families:

Ready to be part of something greater? Apply today and start your journey with Sodexo!

Friendly customers. Vibrant communities. Exciting careers.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.

Package Description

Assistant Catering Operations Manager

Monday - Friday
Full-time role
Site Based
Salary between 30k - 35k
Opportunities for growth,
Supportive team, and strong workplace values.

About The Company

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations, and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.