Assistant Cafe Manager - Costa

One Retail; Tonbridge; On-site; GBP 25,000 - 30,000; Full time

Job summary

A major High Street brand is seeking an experienced Assistant Cafe Manager to oversee operations and ensure exceptional customer service. Responsibilities include managing inventories, motivating the team, and training staff. Candidates should possess strong communication and organisational skills, along with previous experience in a similar role. This position offers a full-time contract at 40 hours per week with opportunities for career progression.

Benefits

Competitive pay

Learning and development opportunities

Recognition for outstanding performance

Qualifications

• Previous experience in a similar role required.
• Experience managing teams is essential.
• Excellent communication and organisational skills necessary.

Responsibilities

• Liaising between the team and manager to exceed expectations.
• Motivating the team to keep everyone on task.
• Managing inventories and monitoring budgets.
• Processing payments and managing tills.
• Supporting and training team members.

Skills

Exceptional customer service

Team management

Communication skills

Organisational skills

Motivation

Job description

Overview

We’re recruiting an experienced Assistant Cafe Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for a major High Street brand on a full time basis, contracted to 40 hours per week.

As an Assistant Cafe Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you"ll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here’s an idea of what your shift patterns will be: 5 out of 7 days.

Responsibilities

• Liaising between the team and manager to ensure we continually exceed expectations
• Motivating the team to keep everyone on task
• Assisting the manager with managing inventories, monitoring budgets and implementing action plans
• Managing the tills and processing payments
• Supporting and training our teams, leading from the front to make sure everyone can excel in their role
• Assisting with paperwork when required
• Representing Compass Group UK&I and maintaining a positive brand image

Our Ideal Assistant Cafe Manager Will

• Be passionate about exceptional customer service
• Have previous experience in a similar role
• Have experience managing teams
• Have excellent communication and organisational skills
• Be an ambitious and motivated individual who is always looking to upskill

About Compass

As part of Compass you\'ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\'s biggest businesses.

Job Reference: com/1509/98559001/52762591/BU #One Retail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!