Assistant Business Support Analyst - EAY12809

Allscreens Nationwide Ltd; Kilmarnock; On-site; GBP 28,000 - 39,000; Full time

Job summary

East Ayrshire Council is seeking a permanent full-time Assistant Business Support Analyst based at Opera House, Kilmarnock. The role supports ICT services for education, delivering infrastructure and software support across schools and establishments.

The post involves 35 hours per week with a flexible workstyle, in-office presence 2.5 to 4 days per week, and progression tied to performance and attained qualifications.

Qualifications

• PVG Scheme membership is required for Regulated Work with children and/or protected adults.
• Two references are required, one from your current or most recent employer.
• Pre-employment checks follow Safer Recruitment guidance.

Responsibilities

• Our education ICT support team provides comprehensive infrastructure and software support to the education service, including Microsoft Windows, Chromebooks, iPads and ASN technologies.
• This is a permanent full-time post based at Opera House, Kilmarnock.
• Hours are 35 per week; flexible workstyle (office locations 2.5 to 4 days per week).
• Grade progression depends on experience and qualifications attained.

Job description

Assistant Business Support Analyst - EAY12809

To assist in the provision of an efficient implementation and technical support of Information and Communications Technology (ICT) services, for all systems provided by the ICT function in the support of the operational services and stakeholders of East Ayrshire Council, in order to assist with the promotion, delivery and integration of the key objectives in relation to those identified within the Council’s Strategic Plan, Digital Strategy and Workforce Strategy.

The level of participation and grade will be dependent on the post holder's relevant experience and / or qualifications. Grade progression is subject to an annual measurement of satisfactory performance and qualifications attained. Note however that progression from Grade C will be dependent on successful completion of an HNC in an ICT related discipline, where one is not already held.

Requirements

The duties of the post involve Regulated Work with children and/or protected adults, as specified in the Protection of Vulnerable Groups (Scotland) Act 2007. Successful applicants for such posts will be required to become a Protecting Vulnerable Groups (PVG) Scheme member in respect of Regulated Work with either or both of these groups as appropriate, or if they are already a Scheme member, be subject to a PVG Scheme Record Update, before any formal offer of employment can be made by East Ayrshire Council.

Please note:- PVG members' records are constantly updated with any new vetting information that arises. Any information that is disclosed on a PVG Scheme Record or Scheme Record Update, if relevant to the post being applied for, will be discussed with the applicant prior to any formal offer of employment being made.

We follow the national guidance in relation to pre-employment checks namely "Safer Recruitment Through Better Recruitment". With regards to requests for references and in line with this guidance, during your application process you should provide details of a minimum of two appropriate and relevant references, one of which should be from your current or most recent employer. It is also a requirement that the reference from your current or most recent employer is from an appropriate senior manager and it is not a reference from a former peer operating at the same level.

Responsibilities

Our education ICT support team provide comprehensive infrastructure and software support to the education service, including Microsoft Windows , Chromebooks, iPads, ASN technologies to enrich the educational experience within all of our establishments, enabling teachers and the young people of East Ayrshire to achieve their full potential.

The Individual

This is a permanent full time post based within Opera House, Kilmarnock.

The hours of work are 35 hours per week to be worked at the direction of the Line Manager.

The workstyle for this post is Flexible - 50% -79% of your time in an office location/ multiple work locations. You will work at your administrative base or another agreed office location between 2.5 to 4 days per week and only occasionally from home. It is the expectation that all office-based employees (with the exception of those working in schools) will work to the higher end of their allocated workstyle in terms of time spent in the office or at other work locations.

This is a progressive graded post, covering;

Grade C, the salary for which is between £27,937 - £29,247 per annum.

Grade 8, the salary for which is between £35,654 - £38,675 per annum..

The level of participation and grade will be dependent on the post holder's relevant experience and / or qualifications. Grade progression is subject to an annual measurement of satisfactory performance and qualifications attained.

If you require further information please contact Martin Ronald at [e-mail]

East Ayrshire Council is committed to creating a diverse and inclusive workforce and welcomes applications from all members of the community. We encourage applicants from underrepresented groups including Black and Minority Ethnic people, disabled people and LGBT people. We are also keen to decrease occupational segregation and so encourage women to apply for managerial posts and/or roles in which they are underrepresented. East Ayrshire Council is a Disability Confident employer and a Recruit with Conviction Ambassador.