Assistant Business Manager - Penhaligon's Harrods

Puig; London; On-site; GBP 25,000 - 35,000; Part time

Job summary

Join a forward-thinking company as a Team Leader in the prestigious Penhaligon's Harrods team. This part-time role offers a dynamic environment where you'll drive sales and enhance customer loyalty through exceptional service. You'll analyze sales data, motivate your team, and ensure the highest standards of customer experience. With opportunities for personal growth and a competitive benefits package, this position is perfect for those ready to make a significant impact in the retail fragrance sector. Embrace a creative culture that values diversity and fosters professional development.

Benefits

Employee Discounts

Company Events

Well-being Initiatives

Learning and Development Opportunities

Qualifications

• Strong background in sales and customer service.
• Experience in team leadership and motivation.

Responsibilities

• Analyze sales reports to determine business needs.
• Motivate team members to meet sales goals.
• Ensure excellent customer service by all consultants.

Skills

Sales Analysis

Team Motivation

Customer Service

Client Management

Cash Control Procedures

Job description

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The Opportunity

We have an exciting role as a Team Leader to join our Penhaligon's Harrods team. The working schedule is part-time, working 5 days per week (37.5 hrs), Monday to Sunday. A Puig Retail Fragrance Consultant achieves sales targets while promoting our brands by delivering a unique experience to customers, anticipating their needs, and exceeding their expectations. You will develop and increase brand awareness and build customer loyalty, while maintaining the standards of the store group retailer where you will be based.

What you'll get to do

• Analyze sales reports and data to determine business needs and set strategies
• Motivate sales team members to meet sales and productivity goals
• Ensure all Fragrance Consultants provide excellent customer service
• Assist in managing the client database to increase sales and client contact
• Resolve client problems and complaints effectively
• Support and assist in team member training
• Understand and execute cash control procedures including bank deposits, safe funds, and petty cash
• Collaborate with the Store Manager on staffing, risk management, security, cash controls, and inventory
• Assist in merchandising and ensure effective execution of strategies

We'd love to meet you if you have

• An entrepreneurial, creative, and welcoming work culture
• Opportunities for learning and development
• An international company with growth opportunities
• A competitive compensation and benefits package
• Company events and well-being initiatives
• Employee discounts on products

A few things you'll love about us

• An entrepreneurial, creative, and welcoming work culture
• Opportunities for learning and development
• An international company with growth opportunities
• A competitive compensation and benefits package

Puig is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

We value diversity and are committed to creating an inclusive environment where everyone feels welcomed, valued, and empowered. We believe that diversity makes us stronger and better equipped to serve our global customers.

Job Req ID: 28025

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