Assistant Business Manager (8360)

Norfolk County Council; England; Hybrid; GBP 27,000 - 31,000; Full time

Job summary

Norfolk County Council seeks an Assistant Business Manager for the Corporate Parenting Service, responsible for managing a team and providing operational support. Ideal candidates should possess strong customer service skills, extensive office experience, and the ability to analyze complex data. Remote working is integral to this role, alongside excellent IT skills.

Benefits

Competitive salary

Generous holiday entitlement

Health and Wellbeing services including fast-track physiotherapy and a free counselling service

Flexible working opportunities including flexi-time, part time, remote and hybrid working

Norfolk Rewards employee discounts programme

Blue Light card for Fire Service and Social Care Workers

Relocation expenses (where applicable)

Advance of expenses for travel

Local Government Pension Scheme with generous employer contribution

Tax efficient car lease scheme

Qualifications

• Several years in an office environment with team supervision.
• Awareness of safeguarding children's policies.
• Ability to communicate technical issues effectively.

Responsibilities

• Support Operational Team Managers and manage a team of Administrators.
• Deliver focused business support to improve outcomes for children and families.
• Manage administrative tasks while prioritizing work to meet tight deadlines.

Skills

Customer Service

Interpersonal Skills

Data Analysis

Organisational Skills

Problem Solving

Education

Years of experience in an office environment

Tools

Word

Excel

Databases

Job description

Job Description

Assistant Business Manager | 8360 | permanent contract | 37 hours per week | £27,711 to £30,060 per annum | Grade F | Countywide

Assistant Business Manager – Corporate Parenting Service

We have ambitious plans to shape how we work with families, placing practitioners and relationship-based practice at the heart of what we do. Our practice coordination support is integral to the success of these plans.

Through Vital Signs, our vision for Children in Norfolk is to work with whole family networks and across the whole system to support families to build on their strengths and to achieve the best possible outcomes.

As part of this service development, I am looking for a competent, highly organised, and self-motivated Assistant Business Manager to support Operational Team Managers and myself as Business Manager. Additionally, you will be managing a team of Administrators who will be supporting the operational social care teams and Network Coordinators.

You will need to have several years’ experience of working in an office environment, with experience of supervising a team and awareness of safeguarding children’s policies and knowledge of financial processes.

You will be confident in undertaking a range of duties with a practice focus, have a high level of customer service, excellent interpersonal skills, and high organisational skills with the ability to work to very tight deadlines, prioritise work and solve problems.

You need to be able to communicate effectively at all levels, explaining technical issues in plain English and have skills in analysing and interpreting complex data. Excellent keyboard and ICT skills in Word, Excel and databases to an intermediate level are also necessary.

You will be required to work closely as part of the operational management team and their teams. Effective business support is a vital element to the success of Children’s Services. This post enables a focused, consistent business support service to managers and staff improving outcomes for children and their families.

If you are committed to delivering first class levels of support to operational teams, want to make a difference to the lives of children and young people, then this is the perfect opportunity for you.

Whilst working remotely will be a key feature of this role, office-based working will be determined by the needs of the business. Our technology platform and equipment are first class enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.
• Financial benefits such as:
• ‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
• A Blue Light card for Fire Service and Social Care Workers
• Relocation expenses (where applicable)
• An advance of your expenses if you travel for work
• Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
• Tax efficient ways of getting extra pension and new bikes
• Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
• A payment if you refer someone you know to a hard to fill job
  

You can find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

Closing date: 22 July 2025

About Us

We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.

We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.

We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.

We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.