Assistant Business Analyst

Scottish Water; United Kingdom; On-site; GBP 27,000 - 33,000; Full time

Job description

Together we are Trusted to Serve Scotland.

Join us as a Contracts Administrator

At Scottish Water, every role matters - and in this one, you'll play a key part in supporting our commercial operations. As a Contracts Administrator, you'll make sure that important administration tasks are completed efficiently and effectively, helping the wider team deliver vital projects and initiatives that support communities across Scotland.

You'll be part of a small, supportive team, assisting in the management of purchase and payment activities within our Digital portfolio. This includes raising purchase orders, arranging payments, managing invoices and responding to finance and billing queries. You'll also work closely with our suppliers and strategic partners, as well as with colleagues in Finance and other key areas of the business.

What you'll do

In this varied and rewarding role, you'll support our Contract Managers with key administrative tasks, including work order process management and contract data maintenance. You'll also help develop and maintain procedures and work instructions, and provide training and guidance to stakeholders using our systems and processes.

Communication is key, and you'll manage our team's comms channels, including our SharePoint site, Yammer, departmental mailboxes and more. You'll act as a central contact point - responding to queries, capturing feedback and making sure our team is seen as responsive, helpful and customer-focused.

What you'll bring

This role would suit someone with strong administrative skills and a natural attention to detail. You'll be confident with numbers and have experience developing guidance and work instructions. You'll also bring a proactive approach to solving problems, and be comfortable managing your own workload.

You should have a good working knowledge of Microsoft Excel, Word and Outlook, and experience of financial or business administration. You'll be a team player with a natural sense of urgency and the drive to get things done.

We'll provide full training on our internal systems - including ServiceNow, Oracle and our invoice matching platform - so you'll be supported every step of the way.

Desirable experience includes:

1. Familiarity with contracts, statements of work and contract administration
2. Knowledge of SharePoint and Yammer
3. Experience using ServiceNow and Oracle Fusion
4. Exposure to contract documentation and management processes

Looking out for you

While the work we do is important, we know it's not the only thing that matters. That's why we make sure you have everything you need to find a good work-life balance.

The normal hours for this role are Monday to Friday, from 8am until 15.30 pm. But you'll get plenty of time to recharge with 38 days of holiday every year (including public holidays). And you can even buy five more if you need a little extra time. You can also take paid time off to volunteer in your community.

When it comes to major life events we have family-friendly policies around adoption, maternity, and parental leave.

For your future, there's our pension (the 'know-what-you'll-get-when-you-retire' kind), as well as life assurance.

As for some nice extras? You can expect an annual company bonus. Not to mention access to SW Splash - handy rewards that can save you money on holidays, bills, and shopping.

The not-so-small print

This role will be a Grade 4. If you're new to Scottish Water, you'll join us on a starting salary of £27,590. Performance-driven pay progression would then allow you to move through the range to a maximum of £32,420.

Job offers at Scottish Water are conditional, and will be confirmed on completion of our pre-employment screening, e.g. referencing, criminal record checks, license checks, etc. These checks are conducted on our behalf by a third party. Don't worry - we'll ask your permission before starting these checks.

If you're interested in this role - or know someone else who might be - we'll be accepting applications until midnight on the 25th April.

A few final things worth knowing...

Research shows that some people avoid applying for jobs unless they can meet every single criteria. If you're interested in this job, but don't tick all the boxes, apply anyway! We hardly ever hire people who can do every part of a job from Day One. Everyone has a learning curve. So don't rule yourself out!

Let us know if there are any changes we can make to our recruitment process to help you perform at your best. Lots of our people have disabilities or neurodiverse conditions (including some of our recruiters!). We're also aware that some people might be experiencing temporary challenges because of life events, like menopause. We're very used to making adjustments, so please don't be afraid to ask.

As part of our commitment to developing a flourishing Scotland, it's important that all our employees are Scottish taxpayers. If you join us, your home address will need to be in Scotland. If you don't already live here, you'll need to commit to moving here within your first three months.

Finally (finally!), candidates who haven't submitted an application in the last 12 months will have their records removed from our recruitment database. You won't need to do anything. Your data will be automatically deleted.

We're here to help. Ask us anything at [e-mail]