Assistant Building Manager

MAPP; Manchester; On-site; GBP 30,000 - 35,000; Full time

Job summary

Join a forward-thinking company as an Assistant Building Manager, where you will play a crucial role in enhancing service delivery and ensuring high standards of property management. This exciting position involves collaborating with various teams to improve customer experiences, manage contractor performance, and oversee compliance with industry standards. You will be part of an inclusive organization that values diversity and promotes professional growth. If you're proactive, value teamwork, and are ready to embrace change, this role offers a rewarding opportunity to make a positive impact in the property management sector.

Qualifications

• Experience in a similar role is required.
• IOSH certification preferred for safety management.

Responsibilities

• Support service delivery and assist the Building Manager.
• Engage with occupiers to improve satisfaction and manage contractors.

Skills

Contractor Management

Emergency Preparedness

Customer Experience Initiatives

Service Charge Budgeting

Permit to Work Management

Sustainability Initiatives

Administrative Support

Compliance Monitoring

Education

IOSH Certification

Job description

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Assistant Building Manager

Department: Site - Portfolio

Employment Type: Permanent - Full Time

Location: Landmark (Site)

Compensation: GBP 30,000 - GBP 35,000 / year

Description

MAPP is the UK's leading specialist in commercial property and asset management, managing over GBP 30bn+ of property for UK and overseas Fund Managers, REITs, and property owners.

We believe property management can positively impact people and the planet. Our framework of Property Management (V1.0 to V4.0) helps clients navigate the evolving landscape with a holistic approach.

We aim to be an inclusive organization that values diversity and growth. We encourage applications from all backgrounds and focus on creating a positive, rewarding work environment.

Our values—Avoid Ambiguity, Appreciative, Adventurous, Authentic, and Accountable—guide us. We promote professional development, community involvement, and a fun, engaging workplace.

Role Summary

Title: Assistant Building Manager

Team: Site - Portfolio - Landmark

Reports To: Building Manager - Landmark

The Assistant Building Manager supports service delivery, assists the Building Manager and senior team, and ensures high standards of management, maintenance, and service.

Skills, Knowledge, and Values

Skills (People & Technical)

• Manage contractor and supplier performance, ensuring value and efficiency, and support procurement processes.
• Ensure emergency preparedness and site security, supporting emergency responses, including out-of-hours situations.
• Engage with occupiers to improve satisfaction through customer experience initiatives, forums, and placemaking.
• Assist in preparing and monitoring service charge budgets, analyzing expenditure, and ensuring compliance with RICS guidelines.
• Oversee contractors and manage Permit to Work systems.
• Collaborate with the Sustainability Team to develop and monitor sustainability initiatives, resource use, recycling, and emission reductions.
• Provide administrative support and prepare reports for management, ensuring compliance with legislative and standards requirements.
• Monitor statutory and internal compliance, policies, and standards.

Values & Behaviour

• Exhibit MAPP values: Avoid Ambiguity, Appreciative, Adventurous, Authentic, and Accountable.
• Show initiative, be proactive, and meet deadlines.
• Embrace change and technology.
• Engage with the big picture and deliver excellent service.
• Prioritize work, communicate effectively, and develop innovative solutions.
• Commit to personal growth and fostering relationships with stakeholders.

Experience and Salary

Requirements:

• Experience in a similar role
• IOSH certification preferred

Working Hours: 8:30 am - 5 pm, Monday - Friday

Salary Range: GBP 30,000 - GBP 35,000 per annum, depending on experience