Assistant Branch Manager

Benchmarx Kitchens & Joinery; Rickmansworth; On-site; GBP 25,000 - 42,000; Full time

Benefits offered by this job

Uncapped commission

Pension scheme

Staff discounts

CAD training

Apprenticeships available

Job summary

Benchmarx Kitchens & Joinery is seeking a Showroom Assistant Manager in Rickmansworth to support the Branch Manager, coach the team, and drive proactive selling.

You will handle CAD designs, oversee branch operations, and collaborate with Travis Perkins network; the role offers flexible working options and a competitive earning package with uncapped commission.

Qualifications

• Will need to lead a team to achieve and exceed sales and profit targets.
• Ability to coach and develop team performance.
• Detail-oriented, organized, with strong planning and execution.
• Excellent communication skills across diverse team members.
• Customer-facing confidence with ability to discuss financial conversations or close deals.

Responsibilities

• Support the Branch Manager with daily operations and KPI targets.
• Coach and develop the branch team to drive profitable sales.
• Maintain high safety and housekeeping standards at the branch.
• Oversee CAD designs and support warehouse deliveries; collaborate with other branches.
• Build trust, deliver results, and support the sales process to close deals.

Skills

Team leadership

Sales targets

Customer service

Communication

Coaching

Tools

CAD software

Job description

Job Title: Benchmarx Showroom Assistant Manager

Working Hours: Monday - Friday & every other Saturday morning. (No late evenings or Sunday working!) We are also happy to discuss flexible working options during your interview.

A full UK driving license with business insurance is required for this position

We are Benchmarx

We’re Benchmarx Kitchens & Joinery, part of the Travis Perkins group since 2006. We’re all about delivering stylish, high-quality kitchens via the tradesperson that cater to all tastes and budgets. With over 150 branches and showrooms, we offer top-tier appliances, worktops, and joinery from leading brands.

What’s it like to be a Benchmarx Showroom Assistant Manager

• You will support the Branch Manager with the daily operations of the branch. Learning all processes, you will be confident in coaching your team and managing the branch to ensure targets are met. Proactive selling is key.
• Strong customer relationships and growing profitable sales is key to our success. You'll deliver the highest standards when serving customers, understanding and meeting your customers’ needs, upselling to maximise the opportunity before sending them on their way with a smile.
• We keep safety at the heart of everything we do. Maintaining high standards and housekeeping across our branch keeps everybody safe and happy all day, every day.
• You’ll be involved in all aspects of the branch, from overseeing CAD designs to supporting the team to do warehouse deliveries, and working closely with Travis Perkins branches, Hire and Managed Services.
• This role is about building trust, collaborating with colleagues, supporting them to close deals, and delivering results; while the team creates kitchens using CAD software that customers will love for years to come.

You’ll need

• You will need a full valid UK driving licence with business insurance.
• Demonstrated capability to support a team to achieve and outperform sales and profit targets, supported by strong delivery against role specific KPI’s.
• You’ll be detail-oriented, organised, and determined to achieve results, with a strong focus on planning and execution and delegating this to a team.
• With great communication skills, you can connect with a diverse range of team members.
• Your approachable, positive personality will shine through, making customers feel valued and building lasting relationships with colleagues. You’ll have customer facing confidence, which means you won’t be afraid to coach your team to hold financial conversations or ask for the sale.
• No Industry Experience Needed: We're looking for transferable skills, a passion for leading teams and driving profitable sales and delivering outstanding customer service.

What’s in it for you?

• Competitive starting salary plus uncapped commission based on individual performance, meaning our high performers can become top earners!
• Sociable working hours. We do not work retail hours, you will work XXX to XXX and every other Saturday morning.
• Save-as-you-earn & Buy-as-you-earn schemes, a generous pension scheme where contributions increase with service, colleague discounts for our brands and MyPerks discounts at top retailers, restaurants, and more!
• Market-leading induction and onboarding, including CAD training, product knowledge support and acquiring those key sales & service skills to help you succeed.
• If you wish to continue to learn we offer a number of role specific and management apprenticeships with study time built into your working week.
• Fantastic support network through 1:1 coaching, mentoring, and ongoing technical and skills training to progress your career.
• Wellbeing support to keep you feeling at your best.

We’re proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed.

If you're offered the role, it will be a conditional offer, subject to a few background checks. These include a basic DBS check, a media search, and a review of your work history for the past 3 years. We do this to ensure we’re keeping both our business and customers safe, and we appreciate your understanding.

Got a question about this vacancy? Connect with the Recruitment Business Partner here.