Assistant Branch Manager

Genuine Parts Company; Nantwich; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Exclusive discounts via AAG Benefits

Job summary

Alliance Automotive Group is seeking an Assistant Branch Manager in Nantwich to support the Branch Manager in driving sales and delivering exceptional customer service. You will lead a team, oversee stock, cash handling and daily operations while ensuring safety and cost control.

Automotive sector experience is preferred, with proven leadership and a customer-focused approach. The role offers opportunities for progression within a global automotive parts network and a benefits package including

Qualifications

• Experience in building and maintaining customer relationships.
• Ability to communicate at all levels.
• Sales focused with a can-do attitude.
• Knowledge of local areas and customer base is a plus.

Responsibilities

• Assist the Branch Manager with achieving branch sales, margin and targets.
• Ensure first-class service to all customers.
• Drive the branch team to deliver great customer service and sales.
• Manage branch costs and stock control.
• Oversee cash handling and customer accounts.
• Support senior management with policies and procedures.
• Ensure daily branch operations run smoothly.
• Maintain health and safety at the depot.

Skills

Team leadership

Customer relationships

Communication

Multi-tasking

Sales ability

Local market knowledge

Tools

Cataloguing systems

Job description

NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools, and equipment dedicated to light vehicle (LV) mechanics and automotive enthusiasts. As part of the globally renowned NAPA network, which has over 6,000 locations worldwide, NAPA Auto Parts UK & Ireland brings a century of expertise along with a trusted reputation for quality, reliability, and excellence.

With more than 260 locations across the UK and Ireland, NAPA Auto Parts supplies a comprehensive range of products sourced from top original equipment manufacturers (OEMs), OE‑matched quality suppliers, and exclusive brands. Learn more at https://linktr.ee/napaautopartsuk_ireland.

We are currently looking for an Assistant Branch Manager to join our busy team.

As Assistant Branch Manager your focus will be on supporting the branch manager in maximizing sales and achieving targets whilst ensuring first‑class service to all our customers.

The ideal candidate will already be working in the automotive industry as an Assistant Branch Manager or will be an experienced Motor Factor Parts Advisor looking for progression.

Responsibilities:

Assist the Branch Manager with the following:

• Achieve branch sales, margin and targets.
• To ensure a first‑class service to all our customers.
• To drive the branch team focusing on great customer service and communication.
• To drive the branch team to achieve sales and Promotional targets.
• Manage and control branch and running costs.
• Manage stock control, including stock taking and adjustments.
• Manage cash handling and control of specific customer accounts.
• Support the organisation's senior management in implementing and maintaining policies and procedures.
• Communication to your team, key aims and objectives.
• Responsibility for the daily running of all aspects of the branch.
• Responsibility for maintaining health and safety within your depot.
• You must be self-driven and enjoy working as a team to achieve results.

To be successful in this role:

• Ability to manage and motivate a team to achieve objectives.
• Ability to communicate at all levels.
• Experience in building and maintaining customer relationships.
• Experience with using online and windows based cataloguing systems.
• Ability to lead from the front and create a team environment.
• Ability to work in a fast‑paced environment.
• Sales focused with a can‑do attitude.
• Ability to multitask and distinguish between 'urgent and important' tasks.
• Knowledge of the local areas and customer base would be a desired. (but not essential).

In return we offer:

• An opportunity to join a global brand and market leader.
• Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat.
• Opportunities for career progression and bespoke training.
• Free pension advice from our standard pension provider.
• Free access to Health, Wellbeing and Financial tools.
• Potential to earn a performance based bonus, paid monthly.
• Discount on car parts

Alliance Automotive Group is an equal opportunities employer.