Assistant Branch Manager

UK AAG Alliance Automotive UK LV Ltd; Exeter; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Exclusive discounts

Career progression

Pension advice

Health tools

Discount on car parts

Job summary

NAPA Auto Parts UK & Ireland is seeking an Assistant Branch Manager to support the branch manager in maximizing sales while providing first-class service to customers. The ideal candidate will have automotive industry experience and a progression mindset for advancement.

You will lead a team to meet sales goals, manage stock and costs, and ensure safe, efficient daily operations at the Exeter depot. A customer-focused, proactive approach is essential for success in this role.

Qualifications

• Experience in automotive industry as an Assistant Branch Manager or Motor Factor Parts Advisor seeking progression.
• Strong leadership and communication skills to drive a team.
• Sales-focused with a can-do attitude and customer-first approach.

Responsibilities

• Achieve branch sales, margin and targets.
• Ensure first-class service to all customers.
• Drive the branch team toward sales and promotional targets.
• Manage branch running costs and efficiency.
• Oversee stock control, stock taking and adjustments.
• Handle cash and specific customer accounts.
• Maintain health and safety within the depot.

Skills

Team leadership

Customer service

Sales orientation

Stock management

Cash handling

Policy adherence

Tools

Cataloguing systems

Job description

NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools, and equipment dedicated to light vehicle (LV) mechanics and automotive enthusiasts. As part of the globally renowned NAPA network, which has over 6,000 locations worldwide, NAPA Auto Parts UK & Ireland brings a century of expertise along with a trusted reputation for quality, reliability, and excellence. With more than 260 locations across the UK and Ireland, NAPA Auto Parts supplies a comprehensive range of products sourced from top original equipment manufacturers (OEMs), OE-matched quality suppliers, and exclusive brands. These products are tailored to meet the needs of independent garages, motor factors, and automotive enthusiasts, helping to keep vehicles running smoothly and efficiently. Learn more at https://linktr.ee/napaautopartsuk_ireland. We are currently looking for an Assistant Branch Manager to join our busy team. As Assistant Branch Manager your focus will be on supporting the branch manager in maximizing sales and achieving targets whilst ensuring first-class service to all our customers. The ideal candidate will already be working in the automotive industry as an Assistant Branch Manager or will be an experienced Motor Factor Parts Advisor looking for progression.

Responsibilities:

Assist the Branch Manager with the following:

• Achieve branch sales, margin and targets.
• To ensure a first-class service to all our customers.
• To drive the branch team focusing on great customer service and communication.
• To drive the branch team to achieve sales and Promotional targets.
• Manage and control branch and running costs.
• Manage stock control, including stock taking and adjustments.
• Manage cash handling and control of specific customer accounts.
• Support the organisation's senior management in implementing and maintaining policies and procedures.
• Communication to your team, key aims and objectives.
• Responsibility for the daily running of all aspects of the branch.
• Responsibility for maintaining health and safety within your depot.

To be successful in this role:

Ability to manage and motivate a team to achieve objectives. Ability to communicate at all levels. Experience in building and maintaining customer relationships. Experience with using online and windows based cataloguing systems. Ability to lead from the front and create a team environment. Ability to work in a fast-paced environment. Sales focused with a can-do attitude. Ability to multitask and distinguish between "urgent and important" tasks. Knowledge of the local areas and customer base would be a desired. (but not essential).

In return we offer:

• An opportunity to join a global brand and market leader.
• Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat.
• Opportunities for career progression and bespoke training.
• Free pension advice from our standard pension provider.
• Free access to Health, Wellbeing and Financial tools.
• Potential to earn a performance based bonus, paid monthly.
• Discount on car parts

Alliance Automotive Group is an equal opportunities employer.