Assistant Boutique Manager - Omega Edinburgh *New Boutique*

SWATCH GROUP; City of Edinburgh; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading luxury watch brand seeks an Assistant Boutique Manager to support operations in a new Edinburgh location. This role involves driving sales, training staff, and ensuring exceptional customer service. Ideal for those passionate about retail and looking to advance their management skills within the luxury timepiece sector.

Qualifications

• Proven experience in luxury retail, preferably in watches or jewellery.
• Excellent communication and interpersonal skills.
• Strong organizational and problem-solving skills.

Responsibilities

• Support Boutique Manager in achieving sales targets and KPIs.
• Assist in recruiting, training, and developing Sales Advisors.
• Collaborate on merchandising strategies and maintain visual standards.

Skills

Leadership

Sales Performance

Communication

Organizational Skills

Job description

The company

OMEGA is a company of the Swatch Group, the world's leading watch manufacturer. Since 1848, the brand has been synonymous with excellence, innovation, design and precision. Thanks to its pioneering spirit, OMEGA was the first watch worn on the moon, and it has enjoyed many other accomplishments and explorations in the ocean and in space. Its women's watches have been amongst the most admired and ingenious in the industry and, most recently, OMEGA's reputation has been enhanced by its achievements in anti-magnetic watchmaking and its Master Chronometer certified watches, the industry's highest standard for precision and performance. OMEGA has been the Official Timekeeper of 30 Olympic Games since 1932 and is also a leading name in golf, swimming, athletics, bobsleigh and sailing. Partnerships with social causes include Orbis International and its Flying Eye Hospital, as well as the GoodPlanet Foundation. Today, OMEGA's family of brand ambassadors includes James Bond, George Clooney, Nicole Kidman, Eddie Redmayne, Daniel Craig, Cindy Crawford, Michael Phelps, Rory McIlroy, Sergio Garcia, Buzz Aldrin and many more.

Job description

Are you a passionate about retail and luxury timepieces? Are you ready to take the next step in your career and support the management of a brand new OMEGA Boutique?

We have a new exciting opportunity to join our team as an Assistant Boutique Manager.

As the Assistant Boutique Manager, you will play a pivotal role in supporting the Boutique Manager in all aspects of boutique operations. You will assist in leading the team, ensuring the highest standards of customer service, and driving sales performance. This role offers a unique opportunity to immerse yourself in the world of OMEGA while gaining valuable management experience in a dynamic retail environment.

Profile

- Support the Boutique Manager in achieving sales targets and KPIs, leading by example and motivating the team to excel.

- Assist in recruiting, training, and developing Sales Advisors, ensuring they have the product knowledge and sales skills to deliver exceptional service.

- Collaborate with the Boutique Manager to implement merchandising strategies and maintain the boutique's visual standards to showcase our luxury watch collection effectively.

- Provide personalised service to clients, building strong relationships and delivering an unforgettable shopping experience.

- Assist with inventory management, including stock replenishment, stocktakes, and liaising with suppliers to ensure product availability.

- Handle administrative tasks, ensuring compliance with company policies and procedures.

Professional requirements

- Proven experience in luxury retail, preferably in watches or jewellery, with supervisory or leadership experience.

- Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues.

- Strong organizational and problem-solving skills, with a proactive approach to tasks and challenges.

Contact

Denise Lau