Assistant Boutique Manager - Carnaby Street Boutique

BENEFIT COSMETICS; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading cosmetics brand as an Assistant Boutique Manager in London. You will lead a vibrant team, drive sales, and provide exceptional customer experiences in a fun and dynamic environment. With flexibility and opportunities for growth, this role is perfect for innovative beauty enthusiasts who thrive in a fast-paced setting.

Benefits

Growth and development opportunities

Diverse work environment

Qualifications

• Experience in retail management or equivalent preferred.
• Ability to work flexible hours, including weekends and late nights.
• Strong communication and motivational skills.

Responsibilities

• Lead and manage team to achieve retail objectives.
• Engage customers with beauty/brow services and product demonstrations.
• Conduct daily team meetings and maintain effective communication.

Skills

Team Management

Sales Target Achievement

Customer Engagement

Proactive Problem Solving

Job description

Overview

Are you a POREfessional lookin' for the next big thing? Well, we've got it! Come join Benefit, where bold meets fearless. Our Full-Time Assistant Boutique Manager in Carnaby Street Boutique is just it!

Calling all rule-breakers, innovators & fun-loving self-starters! Are you smart, sassy & scrappy? Do you love to laugh out loud? You're just what we're lookin' for, Gorgeous!

We're Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under leading luxury products group Louis Vuitton Moet Hennessy. Founded in 1976 by twins Jean & Jane Ford in San Francisco, today we're in 59 countries with more than 3,000 BrowBars & 6,000 trained service experts worldwide. At Benefit, we believe laughter is the best cosmetic, because when we're laughing & having fun, that's when we're our most beautiful. We're known to work smart & laugh hard. Sound like you? You've come to the right place!

We're living proof that premium brands don't have to be serious. Let others do all the science and molecule stuff - we're here to transform customers into better versions of themselves, and have a ton of fun doing it.

It means looking good and staying positive - every customer you approach will see you as the face of our brand. You're going to love doing all those makeovers with our best-selling products, and they'll love you for making them look amazing.

Responsibilities

The Assistant Boutique Manager has overall responsibility for the achievement of Benefit retail objectives in store. By leading your team by setting the perfect example, you will maximise all sales opportunities and ensure that the team provides the best customer service and shopping experience possible.

Duties for an Assistant Boutique Manager include:

• Management - Managing Brow and Beauty Experts by motivating staff and delegating roles, ensuring sales targets are met, and high customer service standards are maintained.
• Sales Goals - Achieving counter and service sales targets through delegation, customer engagement, product demonstrations, beauty/brow services, and booking appointments.
• Brow Services - Waxing, Tinting, and Tweezing to ensure customer satisfaction and repeat bookings. (Full training provided to become a Brow Expert!)
• Teamwork - Conducting daily team meetings, effective communication, and recognizing positive work to motivate the team and achieve targets.
• Promotion and Events - Creating in-store and external events, including product launches and charity events, to build business.
• Stock - Maintaining stock levels and reporting concerns promptly.
• Communication - Facilitating communication between store/department managers and area managers, ensuring open communication on the counter.
• Administration - Completing administrative tasks regularly and assisting with area manager administration as needed.
• Staff Rota - Preparing fair staff schedules monthly.
• Hygiene and Housekeeping - Keeping the counter and displays clean and hygienic at all times.

Qualifications

Assistant Boutique Managers may be required to work weekends, late nights, and bank holidays alongside weekday shifts.

Benefit offers opportunities for growth and development, welcoming diverse skills and backgrounds. If you're proactive and problem-solving, this role could be perfect for you.

Our mission is "To build a beauty community for all. Dedicated to doing good and feeling good." As an equal opportunity employer, we celebrate differences and encourage authenticity.

We use video interviews in our recruitment process. If you have additional needs requiring flexibility, please contact [e-mail].